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Palona AI

palona.aiLinkedIn
Menlo Park, US

Palona is an AI technology provider specializing in customer service solutions. They offer AI sales agents that enhance customer interactions for businesses in the food and beverage and direct-to-consumer sectors. By integrating with existing systems, Palona helps clients improve order management and customer engagement, ultimately driving sales and customer loyalty.

Employees
31
Founded
2024
Ownership
venture capital
Est. revenue
$3.0M

Headcount

31
+14%6 mo
+22%1 yr

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Website visitors

48,120
+14%6 mo
+22%1 yr

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Workforce

Headcount by location

  • United States84%
  • Canada16%

Split by department

  • Engineering & R&D59%
  • Marketing & Comms14%
  • Operations10%
  • Founder, Owner & Executive6.9%
  • Sales6.9%

Seniority distribution

  • Less than 5 years86%
  • 5 to 10 years6.9%
  • 10 to 20 years3.4%
  • 30 years and more3.4%

Funding

$30.0M

Raised to date

DateTypeAmountInvestors
  • 18 Aug 2026Series A$20.0MNeo, Fusion Fund, Howard Group, Llama Ventures, Turbo, UpHonest Capital, Defy

One earlier round, with its terms and sources.

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Investors

InvestorCompanies backedCountry
  • NeoNeo is a startup accelerator and venture capital firm that supports the next generation of founders and tech leaders. They provide funding, mentorship, and resources to help startups grow and succeed. Their customers are primarily tech entrepreneurs151United States
  • UpHonest CapitalUpHonest Capital is a venture capital firm that specializes in funding and supporting innovative startups across various industries, including technology and consumer products. The company provides capital, resources, and advisory services to help112United States
  • Fusion FundFusion Fund is a venture capital firm that specializes in investing in early-stage startups within the technology and healthcare sectors. The firm provides capital, strategic support, and access to a network of industry experts to help startups grow77United States
  • NEO Investment Partners LLPNEO Investment Partners is an investment firm specializing in backing luxury brands and entrepreneurs. The company provides investment and strategic support to help brands grow internationally, focusing on maintaining their unique identity. Their17United Kingdom

Revenue

$3.0M
+14%6 mo
+22%1 yr

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EBITDA

24.8M
+14%6 mo
+22%1 yr

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Revenue source: Modeled estimate

Recent news

  • Welcoming Rena Ogura to Palona as Head of Business Operations & Strategy.
    palona.ai · 24 Sep 2026
  • Palona AI unveils the multimodal AI operating layer for Physical businesses.
    aithority.com · 18 Aug 2026

8 more articles, with their sources and categories.

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People

How the team has changed month by month — joiners, leavers and where the hiring is going

Connections

Who at your firm already knows someone here, and how warm the path is

In the app

The full Palona AI profile lives in Inven.

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