Palona AI
Palona is an AI technology provider specializing in customer service solutions. They offer AI sales agents that enhance customer interactions for businesses in the food and beverage and direct-to-consumer sectors. By integrating with existing systems, Palona helps clients improve order management and customer engagement, ultimately driving sales and customer loyalty.
Headcount
Website visitors
Workforce
Headcount by location
- United States87%
- Canada13%
Split by department
- Engineering & R&D67%
- Marketing & Comms8.3%
- Operations8.3%
- Other8.3%
- Sales8.3%
Seniority distribution
- Less than 5 years83%
- 10 to 20 years8.3%
- 5 to 10 years8.3%
Funding
Raised to date
- 17 Aug 2026Series A$20.0Mdefy.vc, Fusion Fund, Howard Group, Llama Ventures, Neo, Turbo EG, UpHonest Capital
One earlier round, with its terms and sources.
Investors
NeoNeo is a startup accelerator and venture capital firm that supports the next generation of founders and tech leaders. They provide funding, mentorship, and resources to help startups grow and succeed. Their customers are primarily tech entrepreneurs134United States
UpHonest CapitalUpHonest Capital is a venture capital firm that specializes in funding and supporting innovative startups across various industries, including technology and consumer products. The company provides capital, resources, and advisory services to help114United States
defy.vcDefy vc is a venture capital firm that specializes in funding early-stage entrepreneurs and innovative startups. The firm focuses on providing capital and support to help these businesses grow and succeed in various industries, including technology78United States
Fusion FundFusion Fund is a venture capital firm that specializes in investing in early-stage startups within the technology and healthcare sectors. The firm provides capital, strategic support, and access to a network of industry experts to help startups grow73United States
Revenue
EBITDA
Revenue source: Modeled estimate
Recent news
- Palona AI unveils the multimodal AI operating layer for Physical businesses.launches
- Palona AI unveils the multimodal AI operating layer for Physical businesses.receives financing
- Palona AI debuts AI platform for restaurants after $20M funding round.launches
- Welcoming Jason Jiang to Palona as Head of Product Engineering.hires
People
How the team has changed month by month — joiners, leavers and where the hiring is going
Connections
Who at your firm already knows someone here, and how warm the path is
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