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Palona AI

palona.aiLinkedIn
Menlo Park, US

Palona is an AI technology provider specializing in customer service solutions. They offer AI sales agents that enhance customer interactions for businesses in the food and beverage and direct-to-consumer sectors. By integrating with existing systems, Palona helps clients improve order management and customer engagement, ultimately driving sales and customer loyalty.

Employees
30
Founded
2024
Ownership
corporate
Est. revenue
$3.0M

Headcount

30
+14%6 mo
+22%1 yr

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Website visitors

48,120
+14%6 mo
+22%1 yr

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Workforce

Headcount by location

  • United States87%
  • Canada13%

Split by department

  • Engineering & R&D67%
  • Marketing & Comms8.3%
  • Operations8.3%
  • Other8.3%
  • Sales8.3%

Seniority distribution

  • Less than 5 years83%
  • 10 to 20 years8.3%
  • 5 to 10 years8.3%

Funding

$30.0M

Raised to date

DateTypeAmountInvestors
  • 17 Aug 2026Series A$20.0Mdefy.vc, Fusion Fund, Howard Group, Llama Ventures, Neo, Turbo EG, UpHonest Capital

One earlier round, with its terms and sources.

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Investors

InvestorCompanies backedCountry
  • NeoNeo is a startup accelerator and venture capital firm that supports the next generation of founders and tech leaders. They provide funding, mentorship, and resources to help startups grow and succeed. Their customers are primarily tech entrepreneurs134United States
  • UpHonest CapitalUpHonest Capital is a venture capital firm that specializes in funding and supporting innovative startups across various industries, including technology and consumer products. The company provides capital, resources, and advisory services to help114United States
  • defy.vcDefy vc is a venture capital firm that specializes in funding early-stage entrepreneurs and innovative startups. The firm focuses on providing capital and support to help these businesses grow and succeed in various industries, including technology78United States
  • Fusion FundFusion Fund is a venture capital firm that specializes in investing in early-stage startups within the technology and healthcare sectors. The firm provides capital, strategic support, and access to a network of industry experts to help startups grow73United States

Revenue

$3.0M
+14%6 mo
+22%1 yr

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EBITDA

24.8M
+14%6 mo
+22%1 yr

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Revenue source: Modeled estimate

Recent news

  • Palona AI unveils the multimodal AI operating layer for Physical businesses.
    aithority.com · 18 Aug 2026
    launches
  • Palona AI unveils the multimodal AI operating layer for Physical businesses.
    prnewswire.com · 17 Aug 2026
    receives financing
  • Palona AI debuts AI platform for restaurants after $20M funding round.
    fastcasual.com · 17 Aug 2026
    launches
  • Welcoming Jason Jiang to Palona as Head of Product Engineering.
    palona.ai · 10 Jun 2026
    hires

People

How the team has changed month by month — joiners, leavers and where the hiring is going

Connections

Who at your firm already knows someone here, and how warm the path is

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The full Palona AI profile lives in Inven.

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    Skyfall AI is a technology company specializing in artificial intelligence solutions for enterprises.

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