Business process outsourcing (BPO) in Florida involves companies outsourcing specific operations to external partners to boost efficiency and cut costs. This sector includes various service offerings such as customer support, IT services, data management, and back-office processing. Many firms thrive by leveraging skilled labor pools both locally and internationally. The industry's growth trajectory sees increasing demand for tech-driven solutions, enhancing process automation and remote support. As companies continually seek better operational frameworks, the BPO sector is becoming increasingly essential as it intertwines with new technologies like artificial intelligence and cloud computing.

The companies featured in this list vary in size, with workforces ranging from small teams to large organizations, and are primarily headquartered in vibrant urban centers across Florida. Established from as early as 1989 to as recently as 2021, these firms have carved niches in customer service, IT support, and operational efficiencies. Each company brings unique specializations, often serving multiple industries while utilizing skilled teams located domestically and offshore. This mix showcases the strategic advantage Florida provides to outsourcing companies tapping into global talent pools.

Continue reading to explore the top business process outsourcing companies in Florida.

Top 25 Business Process Outsourcing Companies in Florida

1. Staffvirtual

• Website: staffvirtual.com
• Ownership type: Private
• Headquarters: Miami, Florida, United States (USA)
• Employee distribution: Philippines 87%, United States (USA) 12%, Other 2%
• Founded year: 2009
• Headcount: 501-1000
• LinkedIn: staff-virtual-inc

Staffvirtual, founded in 2009 and based in Miami, Florida, is a private business process outsourcing company that specializes in assembling high-performing teams in the Philippines. The company focuses on various business functions, including customer support, IT, and back-office services. Staffvirtual caters to a wide range of clients, from startups to established enterprises, across multiple industries such as e-commerce, healthcare, and legal services. With a workforce primarily located in the Philippines, the company leverages the region's skilled labor pool to help clients reduce operational costs and improve efficiency. Staffvirtual has developed a structured process for team building, which includes planning, recruitment, training, and ongoing management, ensuring that client needs are met effectively. The company has not reported any funding, indicating a self-sustained growth model since its inception.

2. Contax360 BPO Solutions, Inc.

• Website: contax360.com
• Ownership type: Private
• Headquarters: Plantation, Florida, United States (USA)
• Employee distribution: Jamaica 93%, United States (USA) 7%
• Founded year: 2007
• Headcount: 201-500
• LinkedIn: contax360

Contax360 BPO Solutions, Inc. is a privately owned business process outsourcing company based in Plantation, Florida, with significant operations in Jamaica. Established in 2007 by Jacqueline Sutherland, the company has carved out a niche in both business process outsourcing (BPO) and knowledge process outsourcing (KPO). Contax360 offers a comprehensive suite of services, including customer interaction, finance and accounting, back-office transactions, legal and healthcare processing, IT support, and managed security services. With a workforce that is predominantly based in Jamaica, the company leverages a native English-speaking team that operates in U.S. time zones, enhancing communication and service delivery. Their commitment to technology and innovation is evident in their advanced work-from-home infrastructure, allowing for flexible service provision across various global locations. Over the years, Contax360 has built a reputation for responsiveness and customer focus, making it a reliable partner for businesses seeking to optimize their operations.

3. Auxis

• Website: auxis.com
• Ownership type: Private
• Headquarters: Fort Lauderdale, Florida, United States (USA)
• Employee distribution: Costa Rica 69%, Colombia 23%, United States (USA) 7%
• Founded year: 1997
• Headcount: 1001-5000
• LinkedIn: auxis

Auxis, founded in 1997 and based in Fort Lauderdale, Florida, is a consulting firm that specializes in business transformation services. The company offers a range of solutions, including shared services, nearshore outsourcing, and digital transformation, aimed at helping clients optimize their operations. With a workforce of over 1,100 employees, Auxis serves mid-market and enterprise clients across various industries, including healthcare, financial services, and retail. Their nearshore outsourcing model leverages delivery centers in Costa Rica and Colombia, providing clients with access to skilled talent and operational efficiencies. Auxis focuses on customizing strategies and implementation support to meet the unique needs of each client, ensuring that they can adapt to changing market demands. Their expertise in business process outsourcing is evident in their service offerings, which include customer service support, HR outsourcing, and finance and accounting outsourcing. Auxis has also achieved recognition in the industry, being named a Major Contender in Everest Group's Finance & Accounting Outsourcing PEAK Matrix, highlighting their capabilities and commitment to excellence in the BPO space.

4. Arise

• Website: arise.com
• Ownership type: Corporate
• Headquarters: Miramar, Florida, United States (USA)
• Employee distribution: United States (USA) 84%, Canada 5%, Jamaica 4%, Other 7%
• Latest funding: December 2019
• Founded year: 1994
• Headcount: 201-500
• LinkedIn: arise

Arise Virtual Solutions, founded in 1994 and based in Miramar, Florida, is a customer experience solutions provider that specializes in connecting brands with a network of service partners. The company operates in multiple industries, including retail, healthcare, and travel, offering services that range from omnichannel support to back-office solutions. Arise's innovative technology platform enables flexible customer interactions, allowing businesses to scale their operations according to demand. The company has been recognized for its excellence in customer service, winning several Stevie Awards, which highlight its commitment to delivering high-quality support. With a workforce that spans the United States, Canada, Jamaica, India, and the United Kingdom, Arise leverages a global network to provide tailored customer experiences. Their focus on technology and customer satisfaction makes them a significant player in the BPO industry.

5. Moder

• Website: gomoder.com
• Ownership type: Private
• Headquarters: Fort Lauderdale, Florida, United States (USA)
• Employee distribution: India 92%, Philippines 4%, United States (USA) 4%
• Founded year: 2020
• Headcount: 1001-5000
• LinkedIn: archwell-operations

Moder Solutions, LLC, founded in December 2020 and based in Fort Lauderdale, Florida, is an outsourcing company that specializes in business process management, customer experience, product development, and technology consulting. The company primarily serves clients in the mortgage, insurance, and banking sectors, helping them streamline operations and enhance customer interactions. With a workforce of approximately 1,845 employees, the majority of whom are located in India, Moder aims to provide high-quality services through a team of industry experts. Their operational model allows them to manage both one-off projects and long-term initiatives, acting as an extension of their clients' teams. Moder's mission is to positively impact the financial health of companies by utilizing top talent and progressive technology. They are part of Archwell Holdings, which focuses on creating and growing companies in the financial services market. Moder's approach emphasizes collaboration and efficiency, making them a notable player in the outsourcing industry.

6. Pinguino Capital LLC

• Website: pinguinobpo.com
• Ownership type: Private
• Headquarters: Miami Beach, Florida, United States (USA)
• Employee distribution: Colombia 100%
• Founded year: 2008
• Headcount: 1001-5000
• LinkedIn: pinguino

Pinguino Capital LLC, operating under the brand Pingüino BPO, is a business process outsourcing company based in Miami Beach, Florida. Founded in 2008, the company has carved a niche in providing a wide array of services that include customer engagement, technical support, data analytics, and cybersecurity. With a workforce primarily located in Colombia, Pinguino BPO emphasizes the importance of a global talent pool to deliver high-quality services. The firm prides itself on its ability to customize solutions to meet the unique demands of its clients across various industries. Their approach combines advanced technology with a human touch, ensuring that customer interactions are not only efficient but also meaningful. Pinguino BPO has built a reputation for enhancing operational efficiency and customer satisfaction, making it a relevant player in the business process outsourcing industry.

7. Cogent Data Solutions LLC

• Website: cogentdatasolutions.com
• Ownership type: Private
• Headquarters: Orlando, Florida, United States (USA)
• Employee distribution: India 73%, United States (USA) 27%
• Founded year: 2007
• Headcount: 51-200
• LinkedIn: cogent-data-solutions-llc

Cogent Data Solutions LLC, founded in 2007 and based in Orlando, Florida, is a consulting and IT services firm that provides a broad spectrum of solutions. Their offerings include management consulting, cloud services, and notably, business process outsourcing. The company serves clients across multiple sectors, including healthcare and finance, helping them enhance operational efficiency and tackle complex challenges. With a workforce distribution of 73% in India and 27% in the United States, Cogent leverages global talent to deliver its services effectively. Their business process outsourcing services cover areas such as knowledge process outsourcing, recruitment process outsourcing, and financial and accounting outsourcing, showcasing their commitment to supporting clients in optimizing their business functions.

8. ECE Consulting Group

• Website: ececonsultinggroup.com
• Ownership type: Private
• Headquarters: North Miami Beach, Florida, United States (USA)
• Employee distribution: Philippines 93%, United States (USA) 6%
• Founded year: 2006
• Headcount: 1-10
• LinkedIn: ece-consulting-group

ECE Consulting Group, founded in 2006 and based in North Miami Beach, Florida, is a contact center and business process outsourcing (BPO) service provider. The company focuses on delivering exceptional customer experiences through a variety of services, including customer care, technical support, and back-office solutions. With a workforce primarily located in the Philippines, ECE Consulting Group emphasizes employee satisfaction as a key driver of service quality. They have built a reputation for improving customer satisfaction scores (CSAT) and providing cost-effective solutions tailored to the needs of their clients. Their operational model allows for flexibility and scalability, making them an attractive partner for businesses looking to enhance their customer service capabilities. ECE Consulting Group has not reported any funding, indicating a self-sustained growth strategy.

9. Cognizioni

• Website: cognizioni.com
• Ownership type: Private
• Headquarters: Orlando, Florida, United States (USA)
• Employee distribution: India 71%, United States (USA) 29%
• Founded year: 2015
• Headcount: 501-1000
• LinkedIn: cognizioni-com

Cognizioni is a consulting firm based in Orlando, Florida, founded in 2015. The company operates with a workforce of approximately 501-1000 employees, with a significant portion located in India. Cognizioni specializes in IT services and business process outsourcing, providing a range of solutions that include professional consulting, managed services, and sourcing services. Their focus is on improving operational efficiency and facilitating digital transformation for clients across various industries, including manufacturing, financial services, retail, healthcare, and telecommunications. Cognizioni has established a global presence with offices in the USA, UK, Canada, India, and Australia, and they leverage advanced technologies such as Snowflake, Salesforce, and AWS to deliver their services. The firm has not reported any funding, indicating a self-sustained growth model.

10. NowBPO

• Website: nowbpo.com
• Ownership type: Private
• Headquarters: Miami, Florida, United States (USA)
• Employee distribution: Nicaragua 53%, United States (USA) 47%
• Founded year: 2018
• Headcount: 51-200
• LinkedIn: nowbpo

NowBPO, based in Miami, Florida, is a business process outsourcing company that specializes in a variety of services aimed at enhancing operational efficiency for its clients. Founded in 2018, the company has quickly made a name for itself by providing customer service, sales, technical support, medical billing, and accounting services. With a team of experts boasting over 15 years of experience in the industry, NowBPO focuses on creating customized solutions that meet the specific needs of businesses. Their workforce is primarily distributed between Nicaragua and the United States, allowing them to offer services in both English and Spanish. This bilingual capability is particularly beneficial for clients looking to serve a wider audience. NowBPO emphasizes quality recruitment, professional training, and long-term agent retention, ensuring that they maintain high standards in service delivery. They have not reported any funding, indicating a self-sustained growth model since their inception.

11. OneTouch Direct

• Website: onetouchdirect.com
• Ownership type: Private
• Headquarters: Tampa, Florida, United States (USA)
• Employee distribution: United States (USA) 96%, Colombia 4%
• Founded year: 1998
• Headcount: 1001-5000
• LinkedIn: onetouchdirect

OneTouch Direct, based in Tampa, Florida, is a business process outsourcing company that specializes in customer support and operational solutions. Founded in 1998, the company has built a reputation for enhancing customer experiences across various sectors, including banking, telecom, and healthcare. With a workforce of over 950 employees, OneTouch Direct operates primarily in the United States, with a small presence in Colombia and other countries. Their service offerings include omni-channel support, collections, lead generation, and back-office support, tailored to meet the specific needs of their clients. The company prides itself on its unique training programs and a collaborative culture that fosters employee engagement and performance. This focus on quality and adaptability positions OneTouch Direct as a significant player in the BPO industry, capable of managing complex customer interactions and operational demands.

12. Professional's World

• Website: pros-world.com
• Ownership type: Private
• Headquarters: Royal Palm Beach, Florida, United States (USA)
• Employee distribution: Pakistan 50%, United States (USA) 50%
• Founded year: 2018
• Headcount: 51-200
• LinkedIn: professional-s-world

Professional's World, based in Royal Palm Beach, Florida, is a private company founded in 2018. With a workforce of around 51-200 employees, the company operates in the business process outsourcing sector, providing a variety of services aimed at improving operational efficiency for its clients. Their offerings include customer support, sales and marketing, procurement and supply chain management, and finance and accounting services. The company also integrates digital marketing solutions, utilizing advanced strategies to enhance online presence and drive customer engagement. With a balanced employee distribution between the United States and Pakistan, Professional's World demonstrates a global approach to service delivery. Their commitment to client satisfaction and operational excellence positions them as a noteworthy player in the BPO industry.

13. Global Gateway Solutions

• Website: globalgatewaysolutions.com
• Ownership type: Private
• Headquarters: Pembroke Pines, Florida, United States (USA)
• Employee distribution: Jamaica 100%
• Founded year: 2007
• Headcount: 501-1000
• LinkedIn: global-gateway-solutions

Global Gateway Solutions, established in 2007 and headquartered in Pembroke Pines, Florida, is a business process outsourcing firm that specializes in contact center solutions. The company operates primarily out of Jamaica, where it employs a skilled workforce to deliver services across various industries, including Telecom, Financial Services, Health Care, Insurance, and Travel and Hospitality. With a commitment to enhancing customer satisfaction and operational efficiency, Global Gateway Solutions has built a reputation for providing tailored solutions that address the unique challenges faced by its clients. The company prides itself on its innovative approach and strong partnerships, ensuring that it remains responsive to the evolving needs of the market. With a workforce of approximately 900 agents, Global Gateway Solutions has positioned itself as a significant player in the Jamaican outsourcing sector, recognized for its dedication to quality service and client satisfaction.

14. Call Center Pros

• Website: callcenterpros.com
• Ownership type: Private
• Headquarters: Boca Raton, Florida, United States (USA)
• Employee distribution: Dominican Republic 83%, Jamaica 7%, United States (USA) 7%, Other 3%
• Founded year: 2012
• Headcount: 501-1000
• LinkedIn: call-center-pros

Call Center Pros, based in Boca Raton, Florida, is a business process outsourcing (BPO) service provider that specializes in delivering a range of outsourcing solutions tailored for various industries. Established in 2012, the company has grown to employ over 500 individuals, with a significant portion of its workforce located in the Dominican Republic. This strategic positioning allows them to offer nearshore services that are both cost-effective and efficient. Their service offerings include call center outsourcing, email support, live chat assistance, and virtual assistant services, all designed to enhance operational efficiency for their clients. Call Center Pros prides itself on its commitment to excellence, providing 24/7 support and leveraging innovative technologies to streamline processes and improve customer interactions. The company has successfully assisted a variety of clients, from startups to larger enterprises, in managing their customer service needs effectively.

15. American Support

• Website: bernardbpo.com
• Ownership type: Private
• Headquarters: Jacksonville, Florida, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 1989
• Headcount: 501-1000
• LinkedIn: american-support

American Support, now known as Bernard, has been a player in the business process outsourcing sector since its inception in 1989. Originally founded as Evergreen Sales and Marketing, the company has evolved significantly over the years. It specializes in providing customer support, technical support, billing solutions, and consulting services, primarily targeting large businesses in the telecommunications industry. With a workforce of approximately 6,000 employees, Bernard operates from various locations, including its headquarters in Jacksonville, Florida, and several centers in Central America. The company prides itself on its ability to improve customer experiences and reduce operational costs for its clients. Their extensive experience and focus on employee engagement contribute to their reputation in the industry, making them a reliable partner for businesses seeking to enhance their customer service capabilities.

16. Global IT Associates

• Website: globalitassociates.net
• Ownership type: Private
• Headquarters: Jacksonville, Florida, United States (USA)
• Employee distribution: India 84%, United States (USA) 16%
• Founded year: 2014
• Headcount: 201-500
• LinkedIn: globalitassociates

Global IT Associates, founded in 2014 and based in Jacksonville, Florida, is a consulting firm that specializes in technology and business solutions. The company provides a wide array of services, including IT consulting, business process outsourcing, and enterprise resource planning. Their mission is to help clients optimize operations and adapt to market changes. With a workforce that is predominantly located in India, they leverage global talent to deliver high-quality solutions. The firm has worked with major corporations across various sectors, demonstrating their capability to handle complex projects. Their BPO services cover essential functions such as finance and accounting, payroll processing, and customer support, making them a relevant player in the outsourcing industry. Global IT Associates prides itself on customer satisfaction, claiming a 100% satisfaction rate, and has completed over 300 projects for approximately 280 clients. Their focus on innovative technology, including robotic process automation and cloud computing, positions them well within the competitive landscape of business process outsourcing.

17. Chetu, Inc.

• Website: chetu.com
• Ownership type: Private
• Headquarters: Sunrise, Florida, United States (USA)
• Employee distribution: India 91%, United States (USA) 8%, Other 2%
• Founded year: 2000
• Headcount: 1001-5000
• LinkedIn: chetu-inc-

Chetu, Inc. is a software development and IT consulting firm based in Sunrise, Florida, founded in 2000. With a workforce of over 3,200 employees, the company specializes in providing custom software solutions and IT services to a wide array of industries, including healthcare, finance, gaming, and retail. Chetu's offerings include application development, DevOps, digital transformation, and notably, business process outsourcing (BPO). Their BPO services are designed to enhance operational efficiency and reduce costs for clients, making them a strategic partner for businesses looking to streamline their operations. The company operates primarily with a workforce distributed across India and the United States, allowing them to leverage cost-effective solutions while maintaining quality service delivery. Chetu has built a reputation for its commitment to client satisfaction and its ability to adapt to the specific needs of various sectors, further solidifying its position in the competitive landscape of IT and outsourcing services.

18. Novotion Inc.

• Website: novotionservices.com
• Ownership type: Private
• Headquarters: Orlando, Florida, United States (USA)
• Employee distribution: India 68%, United States (USA) 32%
• Founded year: 2021
• Headcount: 11-50
• LinkedIn: novotion-services

Novotion Inc. is a business process outsourcing company based in Orlando, Florida, with a workforce of approximately 37 employees. Founded in 2021, Novotion specializes in recruitment process outsourcing, data management services, and call center operations. The company serves a wide array of industries, including telecom, retail, healthcare, and finance, among others. With operational hubs in the USA and India, Novotion leverages its international presence to deliver high-quality services that enhance operational efficiency for its clients. The company prides itself on adhering to stringent global quality standards and maintaining robust security protocols. Novotion has successfully catered to over 500 clients, demonstrating its capability to handle various business needs effectively. Their approach combines industry expertise with a commitment to personalized service, making them a noteworthy player in the BPO sector.

19. InterTech Global

• Website: intertechgos.com
• Ownership type: Private
• Headquarters: Opa-Locka, Florida, United States (USA)
• Employee distribution: Pakistan 85%, Mexico 7%, United States (USA) 7%
• Founded year: 2010
• Headcount: 201-500
• LinkedIn: intertech-global

InterTech Global, founded in 2010 and based in Opa-Locka, Florida, is an IT solutions provider that specializes in software development, web development, and business process outsourcing. The company serves a wide range of clients, from small businesses to larger enterprises, aiming to enhance operational efficiency and support growth through technology. InterTech Global offers a variety of services, including IT consultancy, call center solutions, and staff augmentation. With a workforce primarily located in Pakistan, along with teams in Mexico and the United States, the company is well-positioned to deliver cost-effective outsourcing solutions. Their focus on quality and client satisfaction is evident in their approach to service delivery, which includes 24/7 customer support and a commitment to continuous improvement in their processes.

20. ERC (Enhanced Resource Centers)

• Website: ercglobalcx.com
• Ownership type: Private
• Headquarters: Jacksonville Beach, Florida, United States (USA)
• Employee distribution: Dominican Republic 61%, United States (USA) 34%, Philippines 4%, Other 1%
• Founded year: 1999
• Headcount: 1001-5000
• LinkedIn: ercbpo

ERC (Enhanced Resource Centers) is a privately owned business process outsourcing company based in Jacksonville Beach, Florida. Established in 1999, ERC specializes in customer engagement solutions, offering a range of services that include customer care, back office support, and sales retention. The company operates in multiple locations, primarily in the Dominican Republic and the Philippines, which allows them to leverage cost-effective labor while maintaining high service quality. ERC's workforce is notable for its strong employee retention, with an average tenure exceeding ten years, indicating a stable and experienced team. The company serves various sectors, such as energy, media, technology, financial services, and retail, showcasing its adaptability to different market needs. ERC has also received recognition for its workplace culture and growth, being named one of the fastest-growing private companies in its region. Their commitment to customer experience and operational efficiency positions them as a significant player in the BPO industry.

21. Nrt Bpo

• Website: nrtbpo.com
• Ownership type: Private
• Headquarters: Miami, Florida, United States (USA)
• Employee distribution: Nicaragua 60%, United States (USA) 27%, Venezuela 13%
• Founded year: 2020
• Headcount: 11-50
• LinkedIn: nrt-bpo

NRT BPO, based in Miami, Florida, is a business process outsourcing service provider that specializes in enhancing operational efficiency and customer satisfaction. Founded in 2020, the company has quickly carved out a niche in the BPO industry by offering a variety of services, including consultancy, customer support, lead generation, and sales solutions. Their clientele primarily consists of businesses looking to optimize their processes and improve customer interactions. NRT BPO operates with a focus on tailored strategies and innovative tools to meet the unique needs of each client. The company employs a small team of around 15 professionals, with a significant portion of its workforce located in Nicaragua, which allows for cost-effective service delivery. Their commitment to personalized service and strategic planning is evident in their approach to client relationships, aiming to build long-lasting partnerships that drive growth and satisfaction.

22. Move Offshore

• Website: move-offshore.com
• Ownership type: Private
• Headquarters: Orlando, Florida, United States (USA)
• Employee distribution: India 89%, United States (USA) 11%
• Founded year: 2004
• Headcount: 51-200
• LinkedIn: move-offshore-groupe

Move Offshore, based in Orlando, Florida, is a business process outsourcing company founded in 2004. With a workforce of approximately 74 employees, the company specializes in a variety of services aimed at enhancing operational efficiency for its clients. Their offerings include virtual administration, mortgage underwriting, data engineering, bookkeeping, and customer support, among others. The firm primarily serves American and European entrepreneurs, helping them to streamline operations and cut costs. Move Offshore has worked with over 1,000 businesses across multiple countries, showcasing their experience and adaptability in the outsourcing industry. The company operates with a significant presence in India, where 89% of its employees are located, allowing them to leverage cost advantages while maintaining quality service delivery. Their commitment to tailored solutions and operational efficiency makes them a noteworthy player in the outsourcing space.

23. iQor

• Website: iqor.com
• Ownership type: Private Equity
• Headquarters: Fort Lauderdale, Florida, United States (USA)
• Employee distribution: Philippines 46%, United States (USA) 28%, India 11%, Other 16%
• Latest funding: May 2024
• Founded year: 1998
• Headcount: 10001+
• LinkedIn: iqor

iQor, founded in 1998 and based in Fort Lauderdale, Florida, is a prominent player in the business process outsourcing sector. The company specializes in customer care, technical support, revenue generation, and accounts receivable management. With a workforce exceeding 23,000 employees, iQor operates across multiple countries, including the Philippines, the United States, India, and several others in Latin America and Europe. Their services cater to a wide range of industries, including retail, financial services, healthcare, and technology. iQor leverages advanced technology, such as AI and intelligent automation, to enhance customer experiences and streamline operations for their clients. The company emphasizes a people-first culture, aiming to create meaningful connections between brands and their customers. iQor's focus on innovation and efficiency positions it as a significant player in the BPO industry, helping businesses improve customer interactions and operational performance.

24. Partners Outsourcing

• Website: partnersoutsourcing.com
• Ownership type: Private
• Headquarters: Altamonte Springs, Florida, United States (USA)
• Employee distribution: Egypt 100%
• Founded year: 2014
• Headcount: 51-200
• LinkedIn: partners-outsourcing

Partners Outsourcing, founded in 2014 and headquartered in Altamonte Springs, Florida, is a service-oriented company that specializes in business process outsourcing solutions. The firm offers a range of services, including inbound and outbound call management, customer service, and sales and marketing support. With a workforce entirely based in Cairo, Egypt, Partners Outsourcing capitalizes on the region's skilled labor pool to deliver high-quality service to clients across various sectors. The company focuses on building strong client relationships through transparency and effective communication, ensuring that their services align with the specific needs of their clients. Their operational model emphasizes 24/7 availability, allowing businesses to maintain constant engagement with their customers. Partners Outsourcing has positioned itself as a partner for companies looking to enhance customer engagement and operational efficiency, making it a relevant player in the business process outsourcing industry.

25. Sales Verification Company

• Website: salesverifications.com
• Ownership type: Private
• Headquarters: Largo, Florida, United States (USA)
• Founded year: 1994
• Headcount: 201-500
• LinkedIn: the-sales-verification-company

Sales Verification Company, also known as AGR Group, is a private business process outsourcing (BPO) firm based in Largo, Florida. Founded in 1994, the company has carved out a niche in the contact center industry, providing a range of services that include customer experience management, outbound sales support, and market research. With a workforce of approximately 201-500 employees, AGR Group operates contact centers in Las Vegas, Nevada, and Barranquilla, Colombia. This strategic positioning allows them to tap into a rich talent pool and offer services that cater to clients across various time zones. Over the years, AGR Group has built a reputation for reliability and excellence, focusing on creating lasting partnerships with clients by understanding their unique needs and delivering tailored solutions. Their commitment to integrating technology with a human touch has enabled them to manage over one million customer interactions monthly, showcasing their operational capacity and industry expertise.

Business Process Outsourcing Insights: Key Companies in Florida

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