Cloud communications companies revolutionize how businesses connect and interact by utilizing internet-based infrastructure. This industry includes firms specializing in unified communication, VoIP services, and contact center solutions, offering businesses innovative tools for efficiency and collaboration. As remote work trends rise, demand for flexible cloud solutions intensifies, prompting rapid industry growth. Furthermore, integration with artificial intelligence and data analytics is becoming standard, enhancing decision-making processes. In the upcoming years, we can expect an increase in personalized communication channels, aligning with businesses' unique needs, thus creating a more tailored experience for consumers and enhancing overall engagement.

The listed companies represent a blend of established players and new entrants in cloud communications. Ranging from startups to large corporations, they are headquartered in various locations, including the United States, France, and Japan. Founded between 1986 and 2023, these firms specialize in services like VoIP, unified communications, and cybersecurity. Most employ hundreds to thousands of staff, emphasizing innovation and customer support. The geographical distribution highlights a global reach, particularly strong in regions such as North America and Europe, showcasing their relevance in today's interconnected world.

Read on to discover more about top cloud communications companies.

Top 21 Cloud Communications Companies

1. Vonage

• Website: vonage.com
• Ownership type: Corporate
• Headquarters: Holmdel, New Jersey, United States (USA)
• Employee distribution: United States (USA) 42%, United Kingdom (UK) 20%, Poland 10%, Other 28%
• Latest funding: $6.2B, November 2021
• Founded year: 2001
• Headcount: 1001-5000
• LinkedIn: vonage

Vonage Holdings Corp., founded in 2001 and headquartered in Holmdel, New Jersey, is a prominent cloud communications provider. The company specializes in telecommunications services, particularly Voice over Internet Protocol (VoIP), unified communications, and contact center solutions. Vonage serves a wide array of businesses across various sectors, enhancing customer engagement and streamlining communication processes through its innovative products. With a workforce of over 2,700 employees, Vonage operates globally, with significant employee distribution in the United States, the United Kingdom, and Poland. The company has also attracted substantial investment, with a reported funding amount of $6.2 billion as of November 2021. This financial backing supports their ongoing development and expansion in the cloud communications market.

2. BroadSoft

• Website: broadsoft.com
• Ownership type: Corporate
• Headquarters: Gaithersburg, Maryland, United States (USA)
• Employee distribution: United States (USA) 37%, India 25%, Canada 10%, Other 28%
• Latest funding: $1.9B, October 2017
• Founded year: 1999
• Headcount: 1001-5000
• LinkedIn: broadsoft

BroadSoft, Inc. is a communication software provider based in Gaithersburg, Maryland, specializing in cloud-based solutions for voice, video, and messaging services. Founded in 1999, the company has built a robust portfolio that includes applications for unified communications, team collaboration, and contact center solutions. BroadSoft operates primarily through a Software as a Service (SaaS) model, offering software licenses to its clients, which include prominent telecommunications companies. This strategic positioning allows BroadSoft to enhance the service offerings of its customers, making it a vital player in the cloud communications industry. The company has a significant global presence, with employees distributed across the United States, India, Canada, the United Kingdom, and Bulgaria. In 2017, BroadSoft secured substantial funding, amounting to $1.9 billion, which underscores investor confidence in its business model and growth potential. Recently, BroadSoft became part of Cisco, further integrating its solutions into a broader technology ecosystem.

3. West Corporation

• Website: west.com
• Ownership type: Corporate
• Headquarters: Omaha, Nebraska, United States (USA)
• Employee distribution: United States (USA) 83%, Philippines 5%, India 4%, Other 8%
• Latest funding: November 2024
• Founded year: 1986
• Headcount: 10001+
• LinkedIn: west-corporation

West Technology Group, LLC, formerly Intrado Corporation, is a prominent technology solutions provider based in Omaha, Nebraska. Founded in 1986, the company specializes in cloud-based services that facilitate effective communication across various sectors. Their product suite includes Notified, which supports investor relations and public relations, Mosaicx, which enhances customer experience through voice recognition and AI, and TeleVox, which focuses on automating healthcare communications. West's solutions are utilized by a range of clients, from Fortune 1000 companies to government entities, showcasing their capability to address complex communication needs. With operations spanning multiple continents, West is positioned as a global partner in the technology space, dedicated to improving operational efficiency and engagement through innovative cloud solutions.

4. NTT Communications

• Website: ntt.com
• Ownership type: Private
• Headquarters: Chiyoda City, Tokyo, Japan
• Employee distribution: Japan 83%, India 5%, China 3%, Other 10%
• Founded year: 1999
• Headcount: 10001+
• LinkedIn: ntt-communications

NTT Communications Corporation, founded in 1999 and based in Chiyoda City, Tokyo, Japan, is a prominent telecommunications and IT service provider. The company specializes in a broad spectrum of solutions, including cloud services, network infrastructure, security, and consulting. NTT Communications serves businesses worldwide, aiming to enhance operational efficiency and facilitate the integration of advanced technologies to support growth. Their offerings include various cloud solutions that cater to the evolving needs of enterprises, particularly in the context of digital transformation. With a significant workforce, primarily located in Japan, and a commitment to innovation, NTT Communications plays a vital role in the telecommunications and IT sectors, contributing to the development of smart technologies and solutions for businesses.

5. SFR Business

• Website: sfrbusiness.fr
• Ownership type: Private
• Headquarters: Paris, Île-De-France, France
• Employee distribution: France 97%, Other 3%
• Founded year: 2008
• Headcount: 5001-10000
• LinkedIn: sfr-business

SFR Business, founded in 2008 and based in Paris, Île-De-France, is a private telecommunications provider with a workforce of approximately 3,446 employees. The company specializes in delivering a wide range of services tailored for businesses and public organizations. Their offerings include mobile and fixed telephony, internet solutions, cybersecurity, and notably, cloud services. SFR Business aims to enhance connectivity and operational efficiency for its clients, ensuring reliable communication and data protection. The company primarily serves the French market, with 97% of its operations focused domestically. SFR Business is committed to providing innovative solutions that adapt to the evolving needs of its clients, particularly in the areas of cloud infrastructure and cybersecurity, which are critical in today's digital landscape.

6. Intermedia Cloud Communications

• Website: intermedia.com
• Ownership type: Corporate
• Headquarters: Sunnyvale, California, United States (USA)
• Employee distribution: United States (USA) 51%, Georgia 17%, Russia 8%, Other 23%
• Latest funding: February 2017
• Founded year: 1993
• Headcount: 1001-5000
• LinkedIn: intermedia

Intermedia Cloud Communications, based in Sunnyvale, California, is a cloud services provider that specializes in unified communications and data management solutions. Founded in 1993, the company has built a robust portfolio of products designed to enhance productivity and security for businesses. Their flagship offerings include Intermedia Unite, a comprehensive unified communications platform, and SecuriSync, a cloud file storage and backup solution. Intermedia serves a wide range of industries, including healthcare, legal services, and finance, providing tailored solutions that meet the specific needs of these sectors. The company prides itself on its commitment to customer service, having received recognition from J.D. Power for outstanding support. With a workforce of over 1,200 employees and a network of 7,500 partners, Intermedia continues to expand its reach and influence in the cloud communications market.

7. Digium

• Website: digium.com
• Ownership type: Corporate
• Headquarters: Huntsville, Alabama, United States (USA)
• Employee distribution: United States (USA) 100%
• Latest funding: August 2018
• Founded year: 1999
• Headcount: 51-200
• LinkedIn: digium

Digium, a subsidiary of Sangoma Technologies, is a telecommunications company based in Huntsville, Alabama. Founded in 1999, the company specializes in business communication solutions that cater to various needs, including cloud, hybrid, and on-premises systems. Digium is well-known for its contributions to open-source telephony projects, particularly Asterisk and FreePBX, which have significantly influenced the industry. Their product offerings include a comprehensive communications platform, business collaboration tools, and contact center solutions, all designed to enhance collaboration and customer engagement. Digium operates a partner network to facilitate installation and service delivery, ensuring that businesses can effectively implement their solutions. The company has not reported any recent funding, indicating a stable operational model since its last funding round in 2018.

8. ThinkingPhones

• Website: fuze.com
• Ownership type: Private
• Headquarters: Cambridge, Massachusetts, United States (USA)
• Employee distribution: United States (USA) 67%, Canada 33%
• Founded year: 2006
• Headcount: 501-1000
• LinkedIn: thinking-phone-networks

ThinkingPhones, now branded as Fuze, is a cloud-based unified communications provider based in Cambridge, Massachusetts. Founded in 2006, the company specializes in offering collaboration tools designed to enhance productivity for businesses and organizations. Fuze's services include web conferencing, voice, and video communication, which are particularly valuable in today's hybrid work environments. The platform integrates seamlessly with popular tools like Office365, catering primarily to business customers who seek efficient communication solutions. As part of 8x8, Fuze continues to innovate and expand its offerings, focusing on integrated communications that meet the evolving demands of the market.

9. Liquid Telecom

• Website: liquidtelecom.com
• Ownership type: Family Owned
• Headquarters: Quatre Bornes, Plaines Wilhems, Mauritius
• Founded year: 2004
• Headcount: 1001-5000
• LinkedIn: liquid-telecom

Liquid Telecom, operating as Liquid Intelligent Technologies, is a telecommunications and digital services provider based in Mauritius. Founded in 2004, the company has grown to employ over 1,300 individuals and serves a wide range of businesses across Africa. Liquid Intelligent Technologies specializes in cloud services, managed solutions, cybersecurity, and Internet of Things (IoT) applications. They are particularly focused on helping organizations navigate digital transformation by providing secure and reliable digital infrastructure. Their extensive fiber network, spanning over 110,000 kilometers, supports their cloud services, enabling businesses to connect seamlessly to major cloud platforms like Microsoft Azure and AWS. Liquid Telecom is committed to enhancing operational efficiency for its clients through innovative digital solutions and has established a strong presence in the African market.

10. Vonage

• Website: vonage.co.uk
• Ownership type: Private
• Headquarters: United Kingdom (UK)
• Employee distribution: United States (USA) 49%, India 19%, Israel 11%, Other 21%
• Founded year: 2005
• Headcount: 1-10
• LinkedIn: vonagefsdf3dsd33

Vonage, founded in 2005, is a cloud communications provider based in the United Kingdom. The company specializes in a range of services that include VoIP, messaging, video conferencing, and communication APIs. With a workforce of around 56 employees, Vonage operates on a global scale, with a significant portion of its workforce located in the United States, India, and Israel. The company caters to various industries, helping businesses improve customer engagement and streamline their communication processes. Vonage has established itself as a key player in the cloud communications market, serving over 100,000 businesses worldwide and supporting 1.6 million registered developers. Their solutions are designed to be flexible and scalable, making them suitable for organizations of different sizes. Vonage has also received recognition for its capabilities, being named a leader in the CPaaS category by Gartner, which underscores its relevance in the cloud communications space.

11. Universe Action Limited

• Website: universeaction.com
• Ownership type: Private
• Headquarters: Hong Kong S.A.R
• Employee distribution: Hong Kong S.A.R 100%
• Founded year: 2019
• Headcount: 201-500
• LinkedIn: universe-action-limited

Universe Action Limited (UNAL), established in 2019 and based in Hong Kong, is a telecommunications provider specializing in international messaging, voice communication, and cloud infrastructure services. The company aims to enhance communication capabilities for businesses and organizations, helping them improve operational efficiency through reliable technology solutions. UNAL's product offerings include AboSEND, an international messaging platform that allows users to send SMS to over 180 countries, and AboTALK, which provides intelligent voice services. Their cloud infrastructure service, known as 麋雲 (MICROUD), supports businesses in deploying scalable cloud solutions. With a workforce of 201-500 employees, UNAL is dedicated to serving a global clientele, ensuring seamless communication across various channels.

12. Alianza

• Website: alianza.com
• Ownership type: Venture Capital
• Headquarters: Pleasant Grove, Utah, United States (USA)
• Employee distribution: United States (USA) 51%, United Kingdom (UK) 23%, Serbia 10%, Other 16%
• Latest funding: Series D, $61.0M, October 2023
• Founded year: 2009
• Headcount: 501-1000
• LinkedIn: alianza

Alianza, based in Pleasant Grove, Utah, is a cloud communications provider that focuses on transforming legacy voice networks for communication service providers. Established in 2009, the company has carved out a niche by offering a range of services including Business Cloud Communications, SIP Trunking, and cloud contact center solutions. Alianza's platform is designed to enhance operational efficiency and service delivery for telecommunications companies, enabling them to modernize their offerings through cloud-based technologies. With a workforce of approximately 691 employees, Alianza has supported over 200 communication service providers in their transition to cloud solutions. The company recently secured $61 million in Series D funding in October 2023, reflecting its growth trajectory and the increasing demand for its services. Alianza's commitment to innovation and customer success positions it as a significant player in the cloud communications sector.

13. Telnyx

• Website: telnyx.com
• Ownership type: Venture Capital
• Headquarters: Austin, Texas, United States (USA)
• Employee distribution: United States (USA) 54%, Ireland 25%, Netherlands 12%, Other 10%
• Latest funding: Seed, $2.1M, September 2014
• Founded year: 2009
• Headcount: 201-500
• LinkedIn: telnyx

Telnyx, founded in 2009 and based in Austin, Texas, is a telecommunications company that specializes in cloud communications and connectivity solutions. The firm provides a robust suite of APIs for messaging, voice, and IoT services, enabling businesses to enhance customer interactions and streamline operations. With a workforce of approximately 308 employees, Telnyx has established a significant presence in the industry, serving clients across various sectors. The company has received venture capital funding, with its last reported funding round in 2014, amounting to $2,125,000. Telnyx's innovative platform allows developers to build custom communication applications, leveraging AI to improve customer experience and operational efficiency. Their global network supports high-quality voice and messaging services, making them a competitive player in the cloud communications market.

14. Liquid Intelligent Technologies

• Website: liquid.tech
• Ownership type: Venture Capital
• Headquarters: Quatre Bornes, Plaines Wilhems, Mauritius
• Employee distribution: South Africa 22%, Zimbabwe 17%, Kenya 15%, Other 46%
• Latest funding: $49.5M, November 2023
• Founded year: 2004
• Headcount: 1001-5000
• LinkedIn: liquid-telecom

Liquid Intelligent Technologies, based in Quatre Bornes, Mauritius, is a telecommunications and IT service provider founded in 2004. The company operates under the umbrella of Cassava Technologies and employs over 2,400 people across various African countries, including South Africa, Zimbabwe, and Kenya. They specialize in cloud computing, connectivity solutions, and cybersecurity, catering to enterprises and educational institutions. Their services are designed to assist clients in navigating digital transformation and improving operational efficiency. Recently, Liquid Intelligent Technologies secured significant funding, amounting to approximately $49 million in November 2023, which underscores their commitment to expanding their service offerings and infrastructure. With a robust network and a focus on cloud services, they are well-positioned to support businesses in Africa as they adopt cloud-based solutions.

15. NetSapiens a Crexendo Company

• Website: netsapiens.com
• Ownership type: Corporate
• Headquarters: Tempe, Arizona, United States (USA)
• Employee distribution: United States (USA) 51%, Canada 19%, El Salvador 19%, Other 12%
• Latest funding: $50.0M, March 2021
• Founded year: 2002
• Headcount: 51-200
• LinkedIn: netsapiens

NetSapiens, a Crexendo Company, is a telecommunications firm based in Tempe, Arizona, specializing in cloud-based communication solutions. Established in 2002, the company offers a range of services including Unified Communications, Contact Centers, and Video Conferencing. Their solutions are tailored for service providers and businesses aiming to improve customer engagement and operational efficiency. With a workforce of around 70 employees, NetSapiens has a notable presence in the industry, serving over 5 million end users through their award-winning platform. The company has also received significant funding, with a reported $50 million in March 2021, which underscores their commitment to innovation and expansion in the cloud communications space. Their platform is designed to be reliable and scalable, catering to the evolving needs of their clients.

16. Kol Telecom Services LLC.

• Website: koltelecom.com
• Ownership type: Private
• Headquarters: Wilmington, Delaware, United States (USA)
• Employee distribution: India 67%, United States (USA) 22%, United Arab Emirates 11%
• Founded year: 2006
• Headcount: 11-50
• LinkedIn: kol-telecom-services-llc.

Kol Telecom Services LLC, founded in 2006 and based in Wilmington, Delaware, is a telecommunications provider that specializes in cloud communications solutions. The company offers a variety of services tailored for businesses, including voice and messaging solutions, IT services, and mail hosting. With a workforce of approximately 81 employees, Kol Telecom has a significant presence in India, the United States, and the United Arab Emirates. Their innovative products, such as cPaaS, mBlastr, and VKOLU, cater to the evolving needs of businesses seeking efficient communication tools. The company has successfully managed to transmit over 80 million minutes of traffic monthly, showcasing their operational capacity and market engagement. Kol Telecom's commitment to customer service and technological advancement positions them as a relevant player in the cloud communications sector.

17. net2phone

• Website: net2phone.com
• Ownership type: Corporate
• Headquarters: Newark, New Jersey, United States (USA)
• Employee distribution: United States (USA) 28%, Uruguay 22%, Costa Rica 13%, Other 37%
• Latest funding: $28.1M, March 2006
• Founded year: 1996
• Headcount: 1001-5000
• LinkedIn: net2phone

net2phone, based in Newark, New Jersey, is a cloud communications provider that has been in operation since 1996. The company specializes in business communication solutions, focusing on unified communications and contact center services. With a workforce of approximately 266 employees, net2phone has established itself as a significant player in the cloud communications sector. Their flagship products include UNITE, an all-in-one unified communications platform that integrates voice, video, and messaging, and uContact, an omnichannel contact center solution designed to enhance customer engagement. net2phone serves a variety of industries, including healthcare, education, and finance, providing tools that improve communication efficiency and customer interactions. The company has a notable uptime record of 99.968%, reflecting its reliability in service delivery. Additionally, net2phone has received funding amounting to $28.1 million, which supports its ongoing development and innovation in the cloud communications space.

18. Enreach

• Website: enreach.com
• Ownership type: Private
• Headquarters: Almere, Flevoland, Netherlands
• Employee distribution: Netherlands 64%, Spain 10%, Finland 7%, Other 19%
• Founded year: 2015
• Headcount: 1001-5000
• LinkedIn: withinreachgroup

Enreach, founded in 2015 and based in Almere, Netherlands, is a telecommunications and technology service provider. The company offers a range of unified communications and customer engagement solutions designed to improve collaboration and customer interactions. Their product suite includes cloud telephony, video collaboration tools, and digital workplace solutions, which are crucial for businesses aiming to enhance operational efficiency. Enreach serves a variety of clients, from small businesses to large enterprises, across multiple European countries, including the Netherlands, Spain, Finland, France, and Germany. The company emphasizes tailored solutions to meet the unique needs of its customers, showcasing its commitment to customer satisfaction and adaptability in a competitive market. Enreach has not reported any recent funding, indicating a stable operational model without reliance on external investment.

19. Aarenet AG

• Website: aarenet.com
• Ownership type: Private
• Headquarters: Köniz, Bern, Switzerland
• Employee distribution: Vietnam 61%, Switzerland 39%
• Founded year: 2004
• Headcount: 51-200
• LinkedIn: aarenet-ag

Aarenet AG, founded in 2004 and based in Köniz, Bern, Switzerland, is a telecommunications provider that specializes in secure and reliable communication solutions tailored for carriers, service providers, and businesses. The company offers a range of products, including Class 4/5 systems, cloud PBX, and unified communications solutions. Aarenet's services are designed to enhance productivity and customer satisfaction while prioritizing data privacy and security. With a workforce split between Switzerland and Vietnam, Aarenet has expanded its operations internationally, reflecting its ambition to serve a global clientele. Their commitment to innovation is evident in their continuous development of advanced communication technologies, such as their omni-channel contact center solutions and secure unified communication platforms. Aarenet AG has not reported any funding, indicating a self-sustained growth model.

20. Bics

• Website: bics.com
• Ownership type: Private
• Headquarters: Brussels, Brussels, Belgium
• Employee distribution: Belgium 59%, Ukraine 8%, United States (USA) 4%, Other 28%
• Founded year: 1996
• Headcount: 501-1000
• LinkedIn: bics_2

Bics, founded in 1996 and based in Brussels, Belgium, is a telecommunications company that specializes in digital communications and cloud services. With a workforce of over 1,000 employees, Bics operates globally, providing a wide array of solutions that include 5G connectivity, IoT services, and advanced fraud prevention. Their offerings are tailored for telecom players, service providers, and enterprises, aiming to enhance connectivity and operational efficiency. Bics has made significant strides in cloud communications, offering services such as cloud telephony, messaging, and customer engagement solutions. They also provide a robust platform for IoT connectivity, enabling businesses to deploy and manage their devices seamlessly. Bics is committed to innovation, continuously evolving its services to meet the demands of a rapidly changing digital landscape.

21. Placetel

• Website: placetel.de
• Ownership type: Corporate
• Headquarters: Göttingen, Lower Saxony, Germany
• Employee distribution: Germany 100%
• Latest funding: September 2024
• Founded year: 2007
• Headcount: 51-200
• LinkedIn: placetel-de

Placetel, based in Göttingen, Lower Saxony, Germany, is a cloud communication provider that specializes in cloud-based telephone systems and related services. Established in 2007, the company has grown to serve a wide range of clients, from startups to large enterprises. Placetel's offerings include a robust cloud telephone system, messaging, meetings, and call center solutions, all designed to enhance communication efficiency. The company operates on a subscription model, allowing businesses to access its services via the internet without the need for extensive hardware investments. Placetel has integrated its services with popular platforms like Microsoft Teams, making it easier for teams to collaborate seamlessly. With a focus on customer satisfaction, Placetel has garnered a significant user base, with over 35,000 companies relying on its solutions for their communication needs.

Cloud Communications Insights: Key Companies

Company	Headquarter	Size	Founded	Ownership
Vonage	Holmdel, New Jersey, United States (USA)	1001-5000	2001	Corporate
BroadSoft	Gaithersburg, Maryland, United States (USA)	1001-5000	1999	Corporate
West Corporation	Omaha, Nebraska, United States (USA)	10001+	1986	Corporate
NTT Communications	Chiyoda City, Tokyo, Japan	10001+	1999	Private
SFR Business	Paris, Île-De-France, France	5001-10000	2008	Private
Intermedia Cloud Communications	Sunnyvale, California, United States (USA)	1001-5000	1993	Corporate
Digium	Huntsville, Alabama, United States (USA)	51-200	1999	Corporate
ThinkingPhones	Cambridge, Massachusetts, United States (USA)	501-1000	2006	Private
Liquid Telecom	Quatre Bornes, Plaines Wilhems, Mauritius	1001-5000	2004	Family Owned
Vonage	United Kingdom (UK)	1-10	2005	Private
Universe Action Limited	Hong Kong S.A.R	201-500	2019	Private
Alianza	Pleasant Grove, Utah, United States (USA)	501-1000	2009	Venture Capital
Telnyx	Austin, Texas, United States (USA)	201-500	2009	Venture Capital
Liquid Intelligent Technologies	Quatre Bornes, Plaines Wilhems, Mauritius	1001-5000	2004	Venture Capital
NetSapiens a Crexendo Company	Tempe, Arizona, United States (USA)	51-200	2002	Corporate
Kol Telecom Services LLC.	Wilmington, Delaware, United States (USA)	11-50	2006	Private
net2phone	Newark, New Jersey, United States (USA)	1001-5000	1996	Corporate
Enreach	Almere, Flevoland, Netherlands	1001-5000	2015	Private
Aarenet AG	Köniz, Bern, Switzerland	51-200	2004	Private
Bics	Brussels, Brussels, Belgium	501-1000	1996	Private
Placetel	Göttingen, Lower Saxony, Germany	51-200	2007	Corporate

Want to Find More Cloud Communications Companies?

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