Business process outsourcing (BPO) in Utah is a burgeoning sector, catering to companies seeking to streamline operations and enhance customer interactions. From call center services to IT support, firms across various industries leverage outsourcing to reduce costs and improve efficiency. Significant advancements in technology, such as artificial intelligence and cloud computing, are shaping the industry along with a growing demand for flexible, tailored solutions. Surging interest in remote work has added new dynamics, pushing BPO companies to adapt swiftly to integrate location flexibility while maintaining operational effectiveness. As a result, Utah’s BPO sector is poised for steady growth.

This listing features 21 business process outsourcing companies located in Utah, ranging in size from small teams to large organizations with thousands of employees. Established between 1998 and 2020, these firms focus on services such as customer support, IT solutions, financial consulting, and more. They have strategically located operations primarily in the United States alongside teams in international markets. Companies like ClearSource BPO and ROI CX Solutions emphasize delivering tailored solutions to meet the varied needs of their clients, positioning them as valuable partners in various sectors.

Continue reading to discover the top business process outsourcing companies in Utah.

Top 21 Business Process Outsourcing Companies in Utah

1. ClearSource BPO

• Website: clearsourcebpo.com
• Ownership type: Private
• Headquarters: Sandy, Utah, United States (USA)
• Employee distribution: Philippines 73%, Costa Rica 12%, United States (USA) 11%, Other 4%
• Founded year: 2007
• Headcount: 1001-5000
• LinkedIn: cst-global-llc

ClearSource BPO, established in 2007 and based in Sandy, Utah, specializes in business process outsourcing with a focus on customer care and support services. The company primarily serves eCommerce and multi-level marketing businesses, providing tailored solutions designed to enhance customer experiences. ClearSource emphasizes quality and innovation, leveraging technology such as artificial intelligence, speech analytics, and automation to optimize service delivery. With a workforce that is predominantly located in the Philippines, along with teams in Costa Rica, the United States, and India, ClearSource is well-positioned to meet the needs of its clients across various industries, including renewable energy, financial services, and healthcare. Their commitment to exceptional customer experiences is reflected in their operational strategies and employee training programs, which aim to foster meaningful connections between agents and customers.

2. Boomsourcing

• Website: boomsourcing.com
• Ownership type: Corporate
• Headquarters: Lehi, Utah, United States (USA)
• Employee distribution: United States (USA) 38%, Mexico 38%, Philippines 20%, Other 5%
• Latest funding: May 2022
• Founded year: 2007
• Headcount: 501-1000
• LinkedIn: boomsourcing.com

Boomsourcing, founded in 2007 and headquartered in Lehi, Utah, is a corporate entity specializing in call center services and business process outsourcing. The company has carved a niche in lead generation and customer service, serving sectors such as insurance, education, and healthcare. With a workforce of approximately 285 employees, Boomsourcing operates a global network of call centers, with significant operations in the United States, Mexico, the Philippines, and India. They pride themselves on their technological advancements, having developed proprietary call center technology to enhance performance and compliance. Boomsourcing has successfully managed over 2,000 campaigns, generating substantial revenue for their clients. Their focus on customer service as a company-wide philosophy rather than a mere department reflects a strategic approach to client relations and operational efficiency.

3. SolutionCX

• Website: solutioncx.com
• Ownership type: Private
• Headquarters: Provo, Utah, United States (USA)
• Employee distribution: Philippines 85%, United States (USA) 15%
• Founded year: 2019
• Headcount: 51-200
• LinkedIn: solutioncx

SolutionCX, based in Provo, Utah, is a business process outsourcing company that was founded in 2019. The firm specializes in customer experience management and back office solutions, catering to a variety of industries. With a workforce primarily located in the Philippines, SolutionCX leverages this geographic advantage to provide cost-effective services. Their offerings include talent solutions, virtual assistance, bookkeeping, and web development, all aimed at improving operational efficiency for their clients. The company emphasizes a commitment to innovation and customer satisfaction, striving to enhance the overall client experience. Despite being a relatively new player in the industry, SolutionCX is actively working to establish its presence and reputation in the BPO market.

4. IQ BackOffice

• Website: iqbackoffice.com
• Ownership type: Corporate
• Headquarters: Manila, Utah, United States (USA)
• Employee distribution: India 66%, Philippines 30%, United States (USA) 4%
• Latest funding: February 2002
• Founded year: 2002
• Headcount: 501-1000
• LinkedIn: iq-backoffice-inc

IQ BackOffice, founded in 2002 and headquartered in Manila, Utah, is a business process outsourcing company that specializes in financial services. With a workforce of approximately 870 employees, the company provides a comprehensive suite of services including accounts payable, accounts receivable, payroll management, and full-service accounting. Their solutions are designed to help large and mid-sized enterprises automate financial processes, reduce operational costs, and enhance efficiency. The company has established a significant presence in the outsourcing industry, with a workforce distributed mainly in India and the Philippines, which allows them to offer competitive pricing and scalability. IQ BackOffice has worked with notable clients across various sectors, including manufacturing, healthcare, and real estate, showcasing their capability to handle complex financial operations. Their proprietary platform, Archimedes, is a key component of their service offering, enabling clients to achieve high-quality processing and real-time insights into their financial data.

5. Yessio LLC

• Website: yessio.com
• Ownership type: Family Owned
• Headquarters: Sandy, Utah, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2009
• Headcount: 51-200
• LinkedIn: yessio

Yessio LLC, based in Sandy, Utah, is a family-owned business that has been providing outsourced sales and client services since its founding in 2009. With a workforce of approximately 150 operational seats, the company prides itself on its extensive corporate leadership experience, particularly in sales, banking, and client services. Yessio's primary mission is to partner with businesses to create tailored processes that enhance customer satisfaction while reducing operational costs. Their service offerings include customer support, lead generation, and professional services aimed at optimizing business processes. Yessio has worked with various industries, showcasing its adaptability and commitment to improving client outcomes. The company emphasizes a culture of kindness, communication, and accountability, which reflects its family-oriented values. Yessio's focus on results-driven strategies and compliance with industry regulations further solidifies its position as a competent BPO provider.

6. Trisektor

• Website: trisektor.com
• Ownership type: Private
• Headquarters: Washington, Utah, United States (USA)
• Employee distribution: Pakistan 100%
• Founded year: 1998
• Headcount: 51-200
• LinkedIn: trisektor

Trisektor is an IT services and consulting firm based in Washington, Utah, founded in 1998. The company specializes in a wide array of solutions, including IT services, product engineering, business process outsourcing, consulting, accounting, and web services. With a workforce of around 21 employees, Trisektor operates primarily out of Pakistan, showcasing its international reach. The firm aims to assist businesses in enhancing operational efficiency and adapting to technological advancements. Their BPO services are tailored to deliver innovative solutions, catering to the unique needs of their clients. Trisektor's extensive experience in the industry, combined with its commitment to quality, positions it as a viable partner for organizations looking to outsource various business functions.

7. Eplanet Global

• Website: eplanetglobal.com
• Ownership type: Private
• Headquarters: Salt Lake City, Utah, United States (USA)
• Employee distribution: Pakistan 93%, United States (USA) 6%, Other 1%
• Founded year: 2003
• Headcount: 501-1000
• LinkedIn: eplanet-communications-inc

Eplanet Global, based in Salt Lake City, Utah, is a business process outsourcing and IT company that has been active since 2003. The firm specializes in providing innovative solutions aimed at improving business operations across various sectors, including healthcare, retail, and telecom. Their service portfolio includes digital customer experience, inbound and outbound call center services, technical support, and back-office support. Eplanet Global employs a significant number of professionals in Pakistan, which allows them to offer competitive outsourcing solutions. The company emphasizes the use of advanced technologies such as artificial intelligence and data analytics to enhance service delivery and customer engagement. With a focus on quality and client satisfaction, Eplanet Global has successfully completed numerous projects, earning recognition in the industry for their effective solutions.

8. InteLogix

• Website: intelogix.com
• Ownership type: Private
• Headquarters: Clinton, Utah, United States (USA)
• Employee distribution: Philippines 50%, United States (USA) 45%, El Salvador 4%
• Founded year: 1957
• Headcount: 5001-10000
• LinkedIn: intelogix

InteLogix, founded in 1957 and based in Clinton, Utah, is a private business process outsourcing company that specializes in customer experience management, accounts receivable management, and toll collection services. With a workforce of approximately 643 employees, the company operates primarily in the United States and the Philippines, reflecting a strategic approach to leveraging global talent. InteLogix focuses on creating tailored solutions that enhance customer interactions and optimize collections, emphasizing empathy and innovation in their service delivery. Their proprietary Customer Rehabilitation model in accounts receivable management showcases their commitment to maintaining positive customer relationships while effectively managing debts. InteLogix also provides tolling services, managing toll collection for both government agencies and private operators, which highlights their versatility within the BPO sector. The company has built a reputation for delivering long-term value to clients, with customer relationships averaging 13 years, indicating a strong track record in client retention and satisfaction.

9. Sonus Software Solutions

• Website: sonussoftwareinc.com
• Ownership type: Private
• Headquarters: Orem, Utah, United States (USA)
• Employee distribution: United States (USA) 67%, India 33%
• Founded year: 2001
• Headcount: 11-50
• LinkedIn: sonus-software-solutions

Sonus Software Solutions, Inc. is an IT consulting and software development firm based in Orem, Utah, founded in 2001. With a workforce of around 52 employees, the company specializes in providing project consulting, remote database administration, software development, and outsourcing services. They cater to a wide array of industries, including banking, healthcare, energy, and telecommunications, helping businesses enhance their operational efficiency and achieve strategic objectives through technology. Sonus Software Solutions has built a reputation for delivering tailored IT solutions, leveraging a network of professionals in both the United States and India to offer reliable and cost-effective services. Their approach emphasizes collaboration with clients to become trusted advisors, ensuring that their services align with the specific needs and goals of each organization.

10. Motomtech

• Website: motomtech.com
• Ownership type: Private
• Headquarters: Salt Lake City, Utah, United States (USA)
• Employee distribution: Albania 59%, United States (USA) 41%
• Founded year: 2020
• Headcount: 11-50
• LinkedIn: motomtech-official

Motomtech is a digital solutions company based in Salt Lake City, Utah, founded in 2020. With a team of approximately 37 employees, the company specializes in IT consulting and software development. They provide a range of services including IT augmentation, digital application development, and custom software solutions. Motomtech primarily serves businesses across various industries, such as finance, healthcare, and eCommerce, aiming to enhance their digital capabilities and operational efficiency. The company also offers offshore development and robotic process automation, indicating a strong focus on outsourcing solutions. Their approach is centered on creating tailored digital solutions that align with the unique needs of their clients, helping them navigate their digital transformation journeys.

11. ROI CX Solutions

• Website: 365roi.com
• Ownership type: Private
• Headquarters: American Fork, Utah, United States (USA)
• Employee distribution: United States (USA) 94%, Mexico 4%, Other 1%
• Founded year: 2008
• Headcount: 5001-10000
• LinkedIn: roi-call-center-solutions

ROI CX Solutions, based in American Fork, Utah, is a private call center service provider founded in 2008. The company offers a wide range of customer support solutions, including inbound teleservices, technical support, and help desk services. They cater to various industries, notably eCommerce and healthcare, helping businesses manage customer inquiries effectively. With a workforce of approximately 4,400 employees, ROI CX Solutions emphasizes the importance of trained agents in enhancing customer satisfaction. Their services are designed to streamline processes and reduce operational costs while maintaining high service standards. The company operates primarily in the United States, with a small percentage of employees in Mexico and other locations. ROI CX Solutions has not reported any funding, indicating a self-sustained growth model. Their certifications, including PCI Compliance and HIPAA HITRUST Compliance, reflect their commitment to maintaining industry standards and ensuring data security.

12. Stratus HR

• Website: stratus.hr
• Ownership type: Private
• Headquarters: Sandy, Utah, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 1999
• Headcount: 51-200
• LinkedIn: stratus-hr

Stratus HR, based in Sandy, Utah, is a private human resources outsourcing firm founded in 1999. The company specializes in providing comprehensive HR solutions that include payroll processing, employee benefits administration, risk management, and advanced HR technology. Stratus HR serves a wide range of clients, from small startups to larger enterprises, helping them to simplify their HR functions and focus on growth. With a team of certified HR professionals, Stratus HR combines technology with personalized service to deliver tailored solutions. Their commitment to client satisfaction is reflected in their impressive 99% client retention rate, showcasing their effectiveness in the HR outsourcing space. Over the years, Stratus HR has positioned itself as a reliable partner for businesses looking to enhance their HR capabilities without the overhead of maintaining a full in-house team.

13. ACD Direct - Contact Center Solutions

• Website: acddirect.com
• Ownership type: Private
• Headquarters: Centerville, Utah, United States (USA)
• Employee distribution: United States (USA) 96%, United Kingdom (UK) 4%
• Founded year: 2003
• Headcount: 11-50
• LinkedIn: acd-direct

ACD Direct - Contact Center Solutions, founded in 2003 and based in Centerville, Utah, is a private company that specializes in providing comprehensive contact center solutions. The firm focuses on enhancing customer interactions through a variety of outsourced services, including customer experience management, workforce management, and technology reinforcement. ACD Direct operates primarily within the United States, offering 24/7 support through a network of agents. Their client base includes businesses and organizations aiming to improve their customer service capabilities. The company emphasizes the importance of personalized and seamless customer experiences, leveraging technology to ensure effective communication across multiple channels. ACD Direct's approach is characterized by a commitment to understanding client needs and delivering tailored solutions, which positions them as a significant player in the business process outsourcing industry.

14. Intuitive IT Solutions

• Website: intuitiveits.com
• Ownership type: Private
• Headquarters: Provo, Utah, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2010
• Headcount: 1-10
• LinkedIn: intuitive-it-solutions

Intuitive IT Solutions, based in Provo, Utah, is a private IT services company founded in 2010. With a small team of around 15 employees, the company specializes in managed IT services, cybersecurity, and business technology solutions. They cater to a variety of sectors, providing tailored IT support that enhances productivity and security for their clients. Their proactive approach to IT management helps businesses minimize downtime and focus on their core operations. Intuitive IT Solutions emphasizes the importance of understanding unique client needs, conducting thorough IT analyses, and offering customized solutions. Their commitment to customer satisfaction is reflected in positive testimonials from clients across different industries, highlighting their responsiveness and expertise in managing IT challenges. The company has not reported any funding, indicating a self-sustained growth model.

15. ServerPlus

• Website: serverplus.com
• Ownership type: Private
• Headquarters: Orem, Utah, United States (USA)
• Employee distribution: United States (USA) 98%, Philippines 2%
• Founded year: 2000
• Headcount: 51-200
• LinkedIn: serverplus

ServerPlus, founded in 2000 and based in Orem, Utah, is a customer support service provider that specializes in technical support solutions tailored for Internet Service Providers (ISPs), Managed Service Providers (MSPs), and other business process outsourcing (BPO) companies. With a workforce of approximately 170 employees, ServerPlus offers a variety of services including customer and technical support, social media monitoring, and data entry. Their business model is designed to outsource support functions, which enhances operational efficiency and customer satisfaction. Over the years, ServerPlus has built a reputation for reliability and responsiveness, handling a significant volume of support calls and inquiries. They have developed specific teams to cater to unique environments such as multi-dwelling units (MDUs) and have a strong emphasis on providing 24/7 support. Their commitment to quality service has allowed them to support over 1.5 million end users, showcasing their capability in the BPO industry.

16. MetaSource

• Website: metasource.com
• Ownership type: Private
• Headquarters: Draper, Utah, United States (USA)
• Employee distribution: United States (USA) 99%
• Latest funding: Other (Debt), June 2022
• Founded year: 2007
• Headcount: 501-1000
• LinkedIn: metasource

MetaSource, founded in 2007 and based in Draper, Utah, is a business process automation company that specializes in intelligent document processing solutions. The company offers a comprehensive suite of services, including business process outsourcing (BPO), document management, and scanning services. Their solutions are designed to help organizations streamline operations, enhance efficiency, and reduce operational costs. MetaSource serves a wide range of industries, such as financial services, healthcare, and government, providing tailored solutions that meet specific client needs. With a workforce of approximately 448 employees, the company has built a reputation for delivering effective automation and digitization services. Their commitment to helping clients transition to more efficient processes positions them as a relevant player in the BPO sector.

17. Now Cfo

• Website: nowcfo.com
• Ownership type: Private
• Headquarters: Salt Lake City, Utah, United States (USA)
• Employee distribution: United States (USA) 85%, Nepal 15%
• Founded year: 2005
• Headcount: 201-500
• LinkedIn: nowcfo

Now CFO, founded in 2005 and based in Salt Lake City, Utah, is a financial consulting firm that specializes in providing outsourced CFO, controller, and accounting services. With a workforce of approximately 456 employees, the company has established itself as a significant player in the financial consulting industry. They offer a comprehensive range of services, including financial reporting, management accounting, and audit preparation, aimed at helping businesses enhance their financial processes and gain better visibility into their financial health. Now CFO serves a variety of clients, primarily businesses seeking expert financial management, and operates with a notable presence in the United States, complemented by a smaller team in Nepal. Their model allows clients to access financial expertise on a fractional or as-needed basis, making them a flexible option for companies looking to optimize their financial operations.

18. Preferred CFO

• Website: preferredcfo.com
• Ownership type: Family Owned
• Headquarters: Salt Lake City, Utah, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2013
• Headcount: 11-50
• LinkedIn: preferred-cfo

Preferred CFO, based in Salt Lake City, Utah, is a family-owned financial consulting firm established in 2013. The company specializes in providing outsourced CFO and HR services, primarily targeting startups and small businesses. Their offerings include fractional CFO services, cash flow management, financial forecasting, and HR support. With a team of experienced professionals, Preferred CFO aims to elevate financial strategies and optimize operations for their clients. They have worked with various industries, helping businesses overcome financial challenges and achieve growth. The firm has not reported any funding, indicating a self-sustained operational model since its inception.

19. Hallows & Company

• Website: hallowscompany.com
• Ownership type: Private
• Headquarters: Salina, Utah, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 1981
• Headcount: 1-10
• LinkedIn: hallows-financial-advisors-inc

Hallows & Company, based in Salina, Utah, is a private accounting and business consulting firm founded in 1981. With a small team of around 34 employees, the firm specializes in providing a range of services tailored primarily for small and medium-sized businesses. Their offerings include tax preparation, bookkeeping, and outsourced CFO services, which are designed to help clients manage their financial operations effectively. Hallows & Company aims to alleviate the burden of financial management for business owners, allowing them to concentrate on their core activities. The firm emphasizes a proactive approach to tax planning and financial consulting, ensuring that clients are well-prepared for their financial obligations. Their commitment to client engagement and personalized service has fostered long-term relationships with their clientele, further solidifying their role in the business consulting and outsourcing industry.

20. Nexeo HR

• Website: nexeohr.com
• Ownership type: Private
• Headquarters: Lehi, Utah, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2002
• Headcount: 51-200
• LinkedIn: nexeo-hr

Nexeo HR, founded in 2002 and based in Lehi, Utah, is a staffing agency that specializes in providing comprehensive talent solutions. With a workforce of approximately 191 employees, the company serves various industries, including healthcare, technology, manufacturing, and customer service. Their offerings include direct hire, temporary staffing, and workforce management solutions. Nexeo HR positions itself as an extension of clients' HR departments, helping businesses find qualified candidates and manage their workforce effectively. They also provide services like Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions, which are essential for companies looking to streamline their hiring processes and workforce management. Their experience spans thousands of customers, giving them insights into effective talent acquisition and management strategies.

21. Software Rescue 180

• Website: inclaninteractive.com
• Ownership type: Private
• Headquarters: Provo, Utah, United States (USA)
• Employee distribution: Mexico 50%, United States (USA) 50%
• Founded year: 2009
• Headcount: 11-50
• LinkedIn: inclan-interactive

Software Rescue 180, also known as Inclan Interactive, is a software development firm based in Provo, Utah, established in 2009. The company specializes in custom software and mobile app development, catering to businesses that require tailored solutions to improve their operations. With a team of experienced project managers, developers, designers, and QA engineers, they handle projects of varying sizes and complexities. Their services include software maintenance and UI/UX design, ensuring that clients receive comprehensive support throughout the software lifecycle. Notably, Software Rescue 180 operates with a unique model that allows companies to nearshore their software development needs, leveraging a workforce split evenly between the U.S. and Mexico. This setup not only facilitates effective communication but also offers significant cost savings compared to traditional outsourcing options. The company has built a reputation for fostering long-term relationships with clients, positioning itself as a trusted partner in navigating the complexities of software development.

Business Process Outsourcing Insights: Key Companies in Utah

Company	Headquarter	Size	Founded	Ownership
ClearSource BPO	Sandy, Utah, United States (USA)	1001-5000	2007	Private
Boomsourcing	Lehi, Utah, United States (USA)	501-1000	2007	Corporate
SolutionCX	Provo, Utah, United States (USA)	51-200	2019	Private
IQ BackOffice	Manila, Utah, United States (USA)	501-1000	2002	Corporate
Yessio LLC	Sandy, Utah, United States (USA)	51-200	2009	Family Owned
Trisektor	Washington, Utah, United States (USA)	51-200	1998	Private
Eplanet Global	Salt Lake City, Utah, United States (USA)	501-1000	2003	Private
InteLogix	Clinton, Utah, United States (USA)	5001-10000	1957	Private
Sonus Software Solutions	Orem, Utah, United States (USA)	11-50	2001	Private
Motomtech	Salt Lake City, Utah, United States (USA)	11-50	2020	Private
ROI CX Solutions	American Fork, Utah, United States (USA)	5001-10000	2008	Private
Stratus HR	Sandy, Utah, United States (USA)	51-200	1999	Private
ACD Direct - Contact Center Solutions	Centerville, Utah, United States (USA)	11-50	2003	Private
Intuitive IT Solutions	Provo, Utah, United States (USA)	1-10	2010	Private
ServerPlus	Orem, Utah, United States (USA)	51-200	2000	Private
MetaSource	Draper, Utah, United States (USA)	501-1000	2007	Private
Now Cfo	Salt Lake City, Utah, United States (USA)	201-500	2005	Private
Preferred CFO	Salt Lake City, Utah, United States (USA)	11-50	2013	Family Owned
Hallows & Company	Salina, Utah, United States (USA)	1-10	1981	Private
Nexeo HR	Lehi, Utah, United States (USA)	51-200	2002	Private
Software Rescue 180	Provo, Utah, United States (USA)	11-50	2009	Private

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