Colorado's business process outsourcing industry connects companies with specialized services to streamline operations and enhance efficiency. This sector spans call centers, HR outsourcing, and tech support, providing scalable solutions tailored to individual needs. As firms increasingly shift towards remote work and digital transformation, outsourcing has gained traction to cut costs and improve service quality. Companies in this space, capitalizing on advanced technology and analytics, are poised for growth. Colorado’s appealing business environment and skilled workforce present opportunities for outsourcing firms to expand and innovate, making it an essential hub for organizations seeking impactful support services.

The listed companies in Colorado present a mix of small to medium-sized businesses, primarily based in urban centers like Denver and Grand Junction. Founded between 1996 and 2020, these firms highlight specialties such as customer service, HR management, and IT solutions. Some have a strong focus on sectors like healthcare and technology, reflecting the growing demand for tailored outsourcing services. With varying employee counts, these firms adapt their approaches based on client needs, showcasing their capacity to innovate in a competitive market.

Continue reading to discover the top business process outsourcing companies in Colorado.

Top 20 Business Process Outsourcing Companies in Colorado

1. Auxillium USA

• Website: auxilliumusa.com
• Ownership type: Private
• Headquarters: Greenwood, Colorado, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2006
• Headcount: 51-200
• LinkedIn: auxilliumusa

Auxillium USA, founded in 2006 and based in Greenwood, Colorado, is a customer experience company that specializes in call center and business process outsourcing services. With a workforce of approximately 51-200 employees, Auxillium provides a variety of solutions aimed at enhancing customer support, technical assistance, and back office operations for businesses across multiple industries. The company prides itself on its ability to manage projects of varying sizes, particularly those that are smaller in scale, which many larger firms tend to overlook. Auxillium's leadership team brings experience from major industry players, applying that knowledge in a more personalized, family-oriented environment. Their services include customer experience management, technical support, and custom solutions tailored to the specific needs of their clients. Auxillium also emphasizes community engagement, operating call centers in small towns and supporting local economies. This focus on smaller projects and community values positions Auxillium as a distinctive player in the outsourcing industry.

2. IntelliSource

• Website: intellisource.com
• Ownership type: Private
• Headquarters: Denver, Colorado, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 1999
• Headcount: 501-1000
• LinkedIn: intellisource

IntelliSource, founded in 1999 and based in Denver, Colorado, is a private company that specializes in business process outsourcing (BPO), recruitment process outsourcing (RPO), and total talent management services. With a workforce of approximately 325 employees, IntelliSource serves a wide array of industries, including logistics, biotechnology, manufacturing, automotive, telecommunications, and renewable energy. The company prides itself on its ability to adapt to the unique needs of its clients, offering customized solutions that integrate technology with a personal approach. Their commitment to client success is reflected in their impressive customer expansion rate of 95% and an average customer lifespan exceeding ten years. IntelliSource's focus on optimizing workforce efficiency and streamlining operations positions it as a significant player in the outsourcing industry, catering to businesses seeking to enhance their operational capabilities.

3. Global Callcenter Solutions (GCS)

• Website: globalcallcentersolutions.com
• Ownership type: Private
• Headquarters: Pueblo, Colorado, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2001
• Headcount: 5001-10000
• LinkedIn: global-callcenter-solutions

Global Callcenter Solutions (GCS), based in Pueblo, Colorado, has been providing call center and customer service solutions since its inception in 2001. The company specializes in a range of services, including sales support, technical and billing assistance, and medical billing. GCS serves clients across various sectors, such as medical, financial, and e-commerce, helping businesses improve customer interactions and streamline operations. With a workforce of around 234 employees, GCS emphasizes a consultative approach to customer service, ensuring that their agents are well-trained and knowledgeable about the products and services they support. Their focus on operational efficiency and customer satisfaction positions them as a reliable partner for businesses looking to enhance their service delivery. GCS operates entirely within the United States, which may appeal to companies seeking domestic outsourcing solutions.

4. Adwit Global

• Website: adwitglobal.com
• Ownership type: Private
• Headquarters: Littleton, Colorado, United States (USA)
• Employee distribution: India 100%
• Founded year: 2003
• Headcount: 51-200
• LinkedIn: adwit-global

Adwit Global, founded in 2003 and based in Littleton, Colorado, is a private consulting and technology services company. With a workforce of around 94 employees, the firm specializes in business transformation, automation, and cloud solutions. It primarily serves clients in the retail, media, and technology sectors, helping them navigate market changes and improve operational efficiency. Adwit Global's services include business consulting, automation, cloud services, enterprise applications, and notably, business process outsourcing (BPO). Their BPO solutions leverage a human-machine operating platform that combines people, processes, and technology to create more connected operating models. This approach aims to enhance customer experiences and drive sustainable growth for their clients. The company has built a reputation for its innovative strategies and technology integration, making it a valuable partner for businesses looking to adapt and thrive in a competitive environment.

5. Aspen Technologies Group LLC

• Website: aspentgi.com
• Ownership type: Private
• Headquarters: Grand Junction, Colorado, United States (USA)
• Founded year: 2018
• Headcount: 51-200
• LinkedIn: aspentgi

Aspen Technologies Group LLC, founded in 2018 and based in Grand Junction, Colorado, is a cloud consulting company that specializes in automation and customer contact technologies. With a team of 51-200 employees, Aspen focuses on helping enterprises modernize their operations through services such as cloud migration, CRM integration, and capacity planning. Their expertise spans various industries, including financial services and healthcare, where they assist clients in enhancing customer experiences and improving operational efficiency. Aspen's approach integrates advanced technologies like AI and machine learning to automate processes, thereby reducing costs and increasing customer satisfaction. They position themselves as a partner for businesses looking to evolve rapidly in a technology-driven environment, emphasizing continuous improvement and support for their clients' cloud contact center solutions.

6. Accounting Prose

• Website: accountingprose.com
• Ownership type: Private
• Headquarters: Denver, Colorado, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2010
• Headcount: 11-50
• LinkedIn: accountingprose

Accounting Prose, founded in 2010 and based in Denver, Colorado, is a professional services firm that specializes in outsourced accounting and human resources solutions. With a team of 11 to 50 employees, the company caters primarily to small businesses and startups across various sectors, including Software as a Service (SaaS), consulting, and professional services. Their service offerings include accounting and advisory, payroll management, human resources, process optimization, and sales tax compliance. By focusing on streamlining operations and ensuring compliance, Accounting Prose enables clients to concentrate on growth and strategic initiatives. The firm prides itself on leveraging technology to deliver efficient and effective solutions, positioning itself as a valuable partner for businesses looking to enhance their operational capabilities.

7. Olive Technology

• Website: olivetech.com
• Ownership type: Private
• Headquarters: Colorado Springs, Colorado, United States (USA)
• Employee distribution: India 79%, United States (USA) 13%, Saudi Arabia 4%, Other 4%
• Founded year: 1996
• Headcount: 51-200
• LinkedIn: olive-technology

Olive Technology, founded in 1996 and based in Colorado Springs, Colorado, is a technology services company that specializes in digital transformation solutions. With a workforce of approximately 118 employees, the company operates primarily in sectors such as non-profit, education, healthcare, and financial services. Olive Technology offers a range of services including application development, enterprise systems management, and digital solutions aimed at enhancing operational efficiency and fostering innovation. Their expertise in business process management and application services positions them as a capable partner for organizations looking to streamline their operations. The company has a notable employee distribution, with 79% of its workforce located in India, indicating a strong outsourcing capability. This global presence allows Olive Technology to effectively support clients in various regions, making them a relevant player in the business process outsourcing space.

8. Vida HR

• Website: vidahr.com
• Ownership type: Private
• Headquarters: Colorado Springs, Colorado, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2015
• Headcount: 11-50
• LinkedIn: bene-fit-solutions-llc

Vida HR, founded in 2015 and based in Colorado Springs, Colorado, is a human resources consulting firm that provides a range of outsourcing services. The company focuses on HR outsourcing, payroll processing, and benefits administration, catering to businesses that aim to enhance their HR functions while ensuring compliance with regulations. With a team of experienced professionals, Vida HR adopts a hands-on approach, offering direct support to clients rather than relying on impersonal customer service methods. They serve over 145 companies across 45 states, managing HR processes for more than 4,000 employees. Their services include talent optimization, recruitment process outsourcing, and comprehensive HR technology solutions, making them a significant player in the HR outsourcing industry.

9. Sailer Partners

• Website: sailerpartners.com
• Ownership type: Private
• Headquarters: Greenwood, Colorado, United States (USA)
• Employee distribution: China 88%, Philippines 12%
• Founded year: 2019
• Headcount: 11-50
• LinkedIn: ssandpartners

Sailer Partners is a consulting firm based in Greenwood, Colorado, established in 2019. The company specializes in providing strategic insights and solutions for businesses aiming for global expansion. Their service offerings include strategy consulting, mergers and acquisitions, e-commerce, digital marketing, and notably, business process outsourcing (BPO). Sailer Partners focuses on helping clients enhance their market presence and operational efficiency, catering to brands and manufacturers looking to optimize their business processes. With a workforce primarily located in China and the Philippines, they leverage local expertise to support their clients' international ventures. Their approach combines strategic planning with practical execution, ensuring that clients can effectively navigate the complexities of global markets.

10. xFusion

• Website: xfusion.io
• Ownership type: Private
• Headquarters: Denver, Colorado, United States (USA)
• Employee distribution: United States (USA) 64%, Kenya 20%, Philippines 5%, Other 11%
• Founded year: 2020
• Headcount: 51-200
• LinkedIn: xfusion-support

xFusion, based in Denver, Colorado, is a private outsourcing service provider that specializes in staffing solutions for businesses. Founded in 2020, the company has quickly carved out a niche in the outsourcing industry by offering a range of services, including customer support, technical support, and data analysis. Their business model is designed to connect clients with top global talent, primarily sourced from developing nations such as Kenya and the Philippines. This approach not only helps businesses access skilled professionals but also significantly reduces operational costs. xFusion's focus on customer-facing roles, engineering talent, and back-office support positions them as a comprehensive solution for companies looking to enhance their operational efficiency. The company has received positive feedback from various clients, indicating its effectiveness in integrating outsourced teams into existing business structures and improving overall customer experience.

11. Elevation Connect

• Website: elevationconnect.com
• Ownership type: Private
• Headquarters: Denver, Colorado, United States (USA)
• Employee distribution: United States (USA) 96%, Dominica 4%
• Founded year: 2013
• Headcount: 201-500
• LinkedIn: unbridled-connect

Elevation Connect, founded in 2013 and based in Greenwood Village, Colorado, is a customer service provider that focuses on delivering comprehensive customer care solutions. The company operates through a mix of virtual and physical locations, primarily in the United States, and serves a variety of industries including automotive, healthcare, and e-commerce. Elevation Connect emphasizes the importance of customer experience, utilizing advanced technology and analytics to enhance service delivery. Their offerings include customer service, back-office assistance, and consulting, which are critical for businesses looking to improve operational efficiency. The company also prides itself on its social responsibility initiatives, donating a significant portion of its profits to charitable causes. With a workforce of around 110 employees, Elevation Connect is positioned as a capable partner for businesses seeking to outsource their customer care functions.

12. Aroghia Group, LLC

• Website: aroghia.com
• Ownership type: Private
• Headquarters: Greenwood, Colorado, United States (USA)
• Employee distribution: United States (USA) 91%, India 9%
• Founded year: 2001
• Headcount: 11-50
• LinkedIn: aroghia-group-llc

Aroghia Group, LLC is an IT consulting and services firm based in Greenwood, Colorado, established in 2001. With a workforce of approximately 32 employees, the company specializes in application modernization, artificial intelligence, and cloud transformation. Aroghia serves clients across various sectors, including financial services and healthcare, helping them enhance their operations and leverage technology for better business outcomes. Their service portfolio includes business process services, which aim to optimize workflows and improve efficiency. Aroghia's approach combines technology with industry knowledge, allowing them to address complex challenges faced by their clients. The company operates primarily in the United States, with a small percentage of its workforce based in India, reflecting a global perspective in its service delivery.

13. Excalibur Data Driven Performance Management

• Website: excalibur-ddpm.com
• Ownership type: Private
• Headquarters: Grand Junction, Colorado, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2007
• Headcount: 51-200
• LinkedIn: excalibur-ddpm

Excalibur Data Driven Performance Management, founded in 2007 and based in Grand Junction, Colorado, is a consulting firm that specializes in healthcare finance and revenue cycle management. The company offers analytics-enabled outsourcing and professional services tailored to healthcare providers. Their services include full revenue cycle business process outsourcing, self-pay outsourcing, payment discrepancy resolution, and comprehensive revenue cycle redesign. Excalibur's approach is unique in that it aligns its strategies with the financial statements of its clients, ensuring that every aspect of their service contributes to optimizing financial performance. The firm has developed a reputation for its innovative methods, such as predictive analytics and dispositional receivables management, which help clients manage accounts receivable more effectively. Excalibur serves a range of healthcare organizations, from small facilities to larger systems, and emphasizes a culture of data-driven performance management to enhance revenue cycle efficiency.

14. Dbamart, CORP

• Website: dbamart.com
• Ownership type: Private
• Headquarters: Broomfield, Colorado, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2012
• Headcount: 11-50
• LinkedIn: dbamart

Dbamart, CORP, founded in 2012 and based in Broomfield, Colorado, is a private company that specializes in IT staffing, software development, and remote database administration (DBA) services. With a team of 16 employees, the company operates an offshore delivery center in India, allowing it to provide a range of staffing and IT solutions to clients across various industries. Dbamart positions itself as a talent-driven acquisition firm, offering individual consultants, project teams, and strategic outsourcing services. Their services include staff augmentation, IT outsourcing, healthcare staffing, and business process outsourcing, catering to businesses that require skilled professionals to enhance their operational efficiency. The company emphasizes customer satisfaction, integrity, and fairness in its operations, ensuring that clients receive quality service tailored to their specific needs.

15. NIMBL, Techedge Group

• Website: benimbl.com
• Ownership type: Corporate
• Headquarters: Denver, Colorado, United States (USA)
• Latest funding: March 2018
• Founded year: 2009
• Headcount: 201-500
• LinkedIn: nimbl-llc.

NIMBL, Techedge Group, based in Denver, Colorado, is a consulting firm established in 2009. The company specializes in digital transformation and technology services, providing a broad array of solutions designed to enhance operational efficiency for businesses across various sectors. Their services include digital strategy, cloud development, and business process automation, with a strong focus on helping organizations innovate and improve their processes. NIMBL's approach integrates advanced technologies such as AI and machine learning, positioning them as a partner for companies looking to modernize their operations. They cater to industries including automotive, healthcare, and financial services, among others, and emphasize sustainable practices in their consulting efforts.

16. LDM Global

• Website: ldmglobal.com
• Ownership type: Private
• Headquarters: Steamboat Springs, Colorado, United States (USA)
• Employee distribution: India 55%, United States (USA) 45%
• Founded year: 1996
• Headcount: 201-500
• LinkedIn: ldmglobal

LDM Global, founded in 1996 and based in Steamboat Springs, Colorado, is a private company that specializes in legal process outsourcing. With a workforce of approximately 201-500 employees, the firm operates globally, providing services such as eDiscovery, document review, compliance management, and contract management solutions. LDM Global has successfully completed over 6,100 projects, handling more than 210 million documents for various legal and corporate clients. The company prides itself on its commitment to quality, security, and integrity, holding certifications like ISO 27001 and SOC 2. Their operations span across multiple countries, with significant employee distribution in India and the United States. LDM Global's focus on leveraging technology, including AI solutions, positions them as a forward-thinking partner in the legal services outsourcing space.

17. Spi

• Website: salespartnerships.com
• Ownership type: Private
• Headquarters: Broomfield, Colorado, United States (USA)
• Employee distribution: United States (USA) 12%, Belgium 12%, Serbia 12%, Other 62%
• Founded year: 1997
• Headcount: 51-200
• LinkedIn: spi_4

Sales Partnerships, Inc. (SPI), founded in 1997 and based in Broomfield, Colorado, is a sales outsourcing firm that provides dedicated sales teams and marketing solutions tailored to the needs of businesses. With a workforce of approximately 1744 employees, SPI focuses on enhancing client sales capabilities through customized strategies and expert execution. Their service offerings include product launches, customer engagement, customer retention, and customer acquisition, primarily targeting industries such as healthcare and technology. SPI has built a reputation for deploying effective sales teams that act as extensions of their clients' brands, ensuring that customer relationships are maintained and nurtured. The company has also been recognized for its innovative approaches, including the use of advanced technologies like AI in recruiting and performance management. SPI's commitment to delivering measurable results has made it a trusted partner for many organizations, including Fortune 500 companies.

18. Healthcare Outsourcing Network, L.L.C.

• Website: outsourcingnetwork.com
• Ownership type: Corporate
• Headquarters: Lakewood, Colorado, United States (USA)
• Employee distribution: United States (USA) 95%, Nigeria 5%
• Latest funding: September 2010
• Founded year: 1998
• Headcount: 51-200
• LinkedIn: healthcare-outsourcing-network-l.l.c.

Healthcare Outsourcing Network, L.L.C. (HON) is a healthcare outsourcing service provider based in Lakewood, Colorado, established in 1998. The company specializes in revenue cycle management, offering a range of services designed to support healthcare providers in managing their financial operations. These services include self-pay management, insurance follow-up, call center support, and advanced technology solutions such as data analytics and robotic process automation. HON focuses on enhancing patient satisfaction and financial management through innovative technology and dedicated support. With a workforce of approximately 62 employees, the company operates primarily in the United States, with a small presence in Nigeria. HON has built a reputation for its commitment to customer service and its ability to customize solutions to meet the specific needs of its clients in the healthcare sector.

19. Donato INC

• Website: donatousa.com
• Ownership type: Private
• Headquarters: Denver, Colorado, United States (USA)
• Founded year: 2019
• Headcount: 11-50
• LinkedIn: donato-inc

Donato INC, operating under the brand Donato USA, is an IT consulting and staffing agency based in Denver, Colorado. Founded in 2019, the company specializes in delivering technology solutions and qualified professionals to businesses across various sectors. Their service portfolio includes software development, system integration, and business process consulting, which helps clients enhance their technology investments and streamline operations. With a focus on understanding client requirements, Donato USA aims to provide customized solutions that address specific business challenges. The company also has an office in India, indicating a potential for global reach and resource availability. Despite being a relatively new entrant in the industry, Donato INC has positioned itself to cater to the growing demand for IT staffing and consulting services.

20. SALT Marketing and Lead Generation

• Website: growsalt.com
• Ownership type: Private
• Headquarters: Littleton, Colorado, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2015
• Headcount: 1-10
• LinkedIn: salt-marketing-and-lead-generation

SALT Marketing and Lead Generation, founded in 2015 and based in Littleton, Colorado, is a consulting firm that specializes in outsourced sales and marketing services. With a small team of around 19 employees, SALT focuses on enhancing the sales processes of businesses across various sectors, including manufacturing, construction, and professional services. Their services include client discovery, list building, and account qualification, which are designed to develop robust sales pipelines and nurture client relationships. SALT operates as an extension of their clients' teams, using the clients' brand names to engage potential customers and facilitate introductions. This approach allows them to effectively manage the complexities of sales cycles, particularly in industries where relationships are crucial. SALT has built a reputation for understanding the unique needs of their clients and adapting their strategies accordingly, which has led to successful partnerships and measurable results for their clients.

Business Process Outsourcing Insights: Key Companies in Colorado

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