Reverse logistics companies handle the return journey of goods, ensuring efficiency, cost-effectiveness, and sustainability in the supply chain. These companies specialize in various services—ranging from returns management to recycling and refurbishment. With the rise of e-commerce, there’s a growing emphasis on minimizing waste and reusing products, pushing businesses to rethink the reverse logistics process. Insights reveal a trend toward technology adoption, with many firms now utilizing software solutions to analyze returns and streamline operations. Data-driven decisions help improve customer experience while addressing environmental concerns, making this sector crucial to profitable retail and goods management.

This list captures 19 noteworthy reverse logistics companies, varying in size from small teams of under 50 to large operations with thousands of employees. Founded between 1991 and 2021, these companies are headquartered across the United States, India, Europe, and South America. They specialize in areas like returns management, asset recovery, and eco-friendly disposal, reflecting the industry's focus on innovation and sustainability. As they evolve, many are integrating technological solutions to enhance service delivery and operational transparency, indicating a strategic pivot towards efficiency in reverse logistics processes.

Continue reading to discover the top reverse logistics companies.

Top 19 Reverse Logistics Companies

1. goTRG

• Website: gotrg.com
• Ownership type: Private
• Headquarters: Miami, Florida, United States (USA)
• Founded year: 2008
• Headcount: 1001-5000
• LinkedIn: gotrg

goTRG, founded in 2008 and based in Miami, Florida, is a returns management company that specializes in providing software solutions and logistics services specifically designed for retailers and eCommerce brands. The company focuses on helping clients manage product returns efficiently, recover lost profits, and streamline the reverse supply chain process. Their offerings include returns management software and ReCommerce services, which cater primarily to businesses in the retail sector. goTRG has processed over 46 million returns and recovered approximately $5 billion in valued retail for its clients. The company also emphasizes sustainability, having refurbished and recycled nearly 50 million pounds of items, thus significantly reducing unnecessary transportation and carbon emissions. Their innovative solutions have garnered recognition, including being featured in Fast Company’s Most Innovative Companies list and Inc 5000’s Fastest Growing Companies list in 2021. Additionally, goTRG has received accolades such as the Silver Stevie American Business Award for Most Innovative Company of the Year in 2024, further solidifying its position in the reverse logistics industry.

2. Cainiao Group

• Website: cainiao.com
• Ownership type: Corporate
• Headquarters: Hangzhou, Zhejiang, China
• Employee distribution: China 52%, Spain 10%, United States (USA) 6%, Other 32%
• Latest funding: $3.3B, November 2019
• Founded year: 2013
• Headcount: 10001+
• LinkedIn: cainiaonetworks

Cainiao Group, founded in 2013 and based in Hangzhou, Zhejiang, China, is a logistics company that specializes in e-commerce logistics solutions. The company offers a wide range of services, including domestic and international logistics, reverse logistics, and technology-driven supply chain management. Cainiao Group serves a variety of customers, primarily e-commerce businesses and consumers, who depend on their efficient logistics services to improve delivery speed and reliability. With a workforce of over 10,000 employees, the company has established a significant presence in the logistics sector. Notably, Cainiao has received substantial funding, amounting to $3.33 billion in November 2019, which has likely bolstered its operational capabilities and technological advancements. Their commitment to enhancing reverse logistics services is evident through their dedicated platform, "菜鸟裹裹" (Cainiao Guo Guo), which focuses on providing efficient return and delivery services for e-commerce transactions.

3. DRS Product Returns

• Website: drsreturns.com
• Ownership type: Private
• Headquarters: Evesham, New Jersey, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 1991
• Headcount: 201-500
• LinkedIn: drs-product-returns

DRS Product Returns, based in Evesham, New Jersey, is a private logistics company founded in 1991. Specializing in reverse logistics and supply chain management, DRS offers a wide range of services designed to help businesses manage product returns, liquidation, and inventory optimization. The company processes millions of units annually, providing customized solutions that cater to the unique needs of their clients, which include manufacturers and retailers across various industries. DRS has built a reputation for effectively managing distressed inventory and has recovered significant value for clients through services like repackaging and remarketing. Their expertise extends to handling product recalls, overage, short, and damaged inventory, as well as bulk destruction of unsaleable items. DRS emphasizes the importance of data analytics in their operations, ensuring clients have access to actionable insights that drive efficiency and profitability. With a dedicated team and a focus on client-specific solutions, DRS Product Returns continues to be a relevant player in the reverse logistics industry.

4. A & C Business Enterprises

• Website: acbusinessenterprises.com
• Ownership type: Private
• Headquarters: Gallatin, Tennessee, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2015
• Headcount: 201-500
• LinkedIn: a-%26-c-business-enterprises-llc

A & C Business Enterprises, founded in 2015 and based in Gallatin, Tennessee, is a reverse logistics company that focuses on processing returns and unwanted inventory for retailers across the United States. The company has established itself as a key player in the industry by purchasing excess stock and managing logistics for national retailers. They handle over 300,000 units monthly, showcasing their operational capacity. A & C Business Enterprises is committed to sustainability, refurbishing, recycling, and donating products whenever possible to minimize waste. Their proprietary software solutions enable them to efficiently manage logistics and cater to retailers looking to offload low-priced items. Additionally, they operate two sister companies, MidTenn Wholesale and Smaller Lots, which facilitate the sale of liquidated goods to resellers, further integrating their role in the reverse logistics cycle.

5. ReturnBear

• Website: returnbear.com
• Ownership type: Private
• Headquarters: Toronto, Ontario, Canada
• Employee distribution: Canada 91%, Turkey 9%
• Founded year: 2021
• Headcount: 11-50
• LinkedIn: mvtsurveys

ReturnBear, founded in 2021 and based in Toronto, Ontario, is a private logistics and software company that specializes in optimizing return management for ecommerce brands. With a team of approximately 33 employees, ReturnBear provides a suite of services that streamline the return process, including mail-in and drop-off returns, quality assurance for returned items, and a comprehensive returns software platform. Their solutions are designed to help brands reduce shipping costs and enhance customer satisfaction, making returns more convenient and efficient. The company has positioned itself as a partner for scaling brands, focusing on both domestic and international ecommerce returns management. By leveraging a network of drop-off kiosks and processing hubs, ReturnBear aims to minimize the logistical challenges associated with returns, thereby improving the overall customer experience and supporting brands in retaining revenue. Their approach not only addresses operational efficiency but also aligns with sustainability goals by reducing the environmental impact of returns.

6. The Jay Group, Ltd

• Website: retjg.com
• Ownership type: Family Owned
• Headquarters: Rocky Mount, North Carolina, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 1930
• Headcount: 201-500
• LinkedIn: the-jay-group-ltd

The Jay Group, Ltd, based in Rocky Mount, North Carolina, is a family-owned logistics and re-commerce solutions provider with a history dating back to 1930. The company specializes in managing excess inventory and reverse logistics for brands and retailers. Their services include inventory purchases, returns management, and digital direct-to-consumer shipping. With a robust operational capacity, they handle over 10 million units of excess inventory annually through a global distribution network and a 500,000 square foot facility. The Jay Group has developed a reputation for solving complex inventory challenges, leveraging their extensive experience and strategic partnerships. Their approach combines traditional logistics with modern technology, allowing them to maximize recovery for their clients while maintaining transparency and control over the distribution process.

7. Quick Ship Brands

• Website: quickshipbrands.com
• Ownership type: Private
• Headquarters: Woodinville, Washington, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2006
• Headcount: 51-200
• LinkedIn: quick-ship-electronics

Quick Ship Brands, founded in 2006 and based in Woodinville, Washington, is a private logistics and returns management company. With a workforce of approximately 51-200 employees, the company specializes in reverse logistics, offering a comprehensive suite of services designed to streamline the returns process for retailers and manufacturers. Their offerings include warehousing, distribution, item inspection, and data sanitization, all aimed at enhancing the efficiency of returns management. Quick Ship Brands also provides a customizable software solution, on.xyz, which helps businesses manage their retail returns effectively. The company has processed millions of items across various retail categories, demonstrating its capability and experience in handling non-perishable goods, electronics, and more. Their commitment to reducing landfill waste through effective returns routing further highlights their role in promoting sustainability within the logistics sector.

8. Qualanex, LLC

• Website: qualanex.com
• Ownership type: Private
• Headquarters: Libertyville, Illinois, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2007
• Headcount: 51-200
• LinkedIn: qualanex-llc

Qualanex, LLC, based in Libertyville, Illinois, is a private company founded in 2007 that specializes in reverse logistics. The firm focuses on managing trade returns, sample returns, recalls, and excess inventory for manufacturers and trading partners. With a team of experts boasting over forty years of combined experience, Qualanex develops customized solutions tailored to the unique needs of each client. Their services include comprehensive trade return management, regulatory compliant sample return processing, and efficient recall management. The company leverages innovative technology to provide real-time visibility and customized reporting, ensuring compliance and efficient processing of returns. Qualanex's commitment to personalized service and extensive regulatory expertise positions it as a reliable partner for businesses navigating the complexities of reverse logistics.

9. FlexTech Solutions LLC

• Website: flextechsolutions.com
• Ownership type: Private
• Headquarters: Bristol, Tennessee, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2012
• Headcount: 51-200
• LinkedIn: flextech-solutions-llc

FlexTech Solutions LLC, based in Bristol, Tennessee, is a private logistics company founded in 2012. With a workforce of around 26 employees, the company has carved out a niche in the logistics sector by offering comprehensive asset management and logistics services. FlexTech specializes in reverse and forward logistics, asset recovery, and refurbishment services, catering to a wide range of clients from small businesses to large corporations. Their approach emphasizes optimizing supply chain processes and maximizing asset value through customized solutions. The company has built a reputation for its expertise in returns management and refurbishment, utilizing advanced analytics and proprietary systems to enhance operational efficiency. FlexTech Solutions is dedicated to providing value-added services that help clients manage their assets effectively, ensuring a focus on quality and customer satisfaction.

10. ProConnect Supply Chain Solutions Ltd

• Website: proconnect.co.in
• Ownership type: Private
• Headquarters: Chennai, Tamil Nadu, India
• Employee distribution: India 95%, United Arab Emirates 2%, Saudi Arabia 2%
• Founded year: 2012
• Headcount: 1001-5000
• LinkedIn: proconnect-supply-chain-solutions-ltd

ProConnect Supply Chain Solutions Ltd, based in Chennai, Tamil Nadu, India, is a private logistics company founded in 2012. With a workforce of over 1,000 employees, the company specializes in end-to-end supply chain management and warehousing services. ProConnect provides a range of solutions tailored to various industries, including Hi-Tech, FMCG, Pharma, and E-Commerce. Their services extend to reverse logistics, where they focus on managing returns and optimizing the process to enhance efficiency and reduce costs. The company operates a network of 165 warehouses across India, handling over 65,000 SKUs and 150,000 tons of stock annually. ProConnect's approach combines technology and expertise to support clients in navigating the complexities of supply chain management, making them a notable player in the logistics sector.

11. Bizlog Value Chain

• Website: bizlog.in
• Ownership type: Venture Capital
• Headquarters: Bengaluru, Karnataka, India
• Employee distribution: India 100%
• Latest funding: Seed, May 2022
• Founded year: 2016
• Headcount: 501-1000
• LinkedIn: bizlog

Bizlog Value Chain, founded in 2016 and based in Bengaluru, Karnataka, India, is a logistics company that specializes in reverse logistics and waste management services. With a workforce of around 500 employees, Bizlog operates in over 80 locations across India, providing tailored solutions to meet the needs of various sectors such as manufacturing, retail, and e-commerce. Their service offerings include returns management, waste management, and relocation services, which are designed to address complex logistics challenges. Bizlog's technology-enabled platform allows them to manage logistics efficiently, ensuring high visibility and control over the reverse logistics process. The company is committed to enhancing customer experiences through innovative solutions and has positioned itself as a significant player in the reverse logistics industry.

12. Happy Returns, a UPS Company

• Website: happyreturns.com
• Ownership type: Corporate
• Headquarters: Santa Monica, California, United States (USA)
• Employee distribution: United States (USA) 100%
• Latest funding: October 2023
• Founded year: 2015
• Headcount: 51-200
• LinkedIn: happy-returns

Happy Returns, a UPS Company, is a logistics and returns management service based in Santa Monica, California. Founded in 2015, the company provides e-commerce merchants with tailored solutions for handling product returns and exchanges. Their offerings include the Return Bar® Network, which allows customers to return items at various locations without the need for boxes or labels, and the Return & Exchange Portal, which automates the return process for online retailers. Happy Returns primarily serves online merchants looking to enhance customer satisfaction and retention through a seamless return experience. The company has established a significant presence in the reverse logistics industry, particularly as e-commerce continues to grow and the demand for efficient return solutions increases.

13. Conecta Cargo

• Website: conectacargo.com.br
• Ownership type: Private
• Headquarters: Guarulhos, Sao Paulo, Brazil
• Employee distribution: Brazil 100%
• Founded year: 2010
• Headcount: 51-200
• LinkedIn: gat-log-stica

Conecta Cargo, founded in 2010 and based in Guarulhos, São Paulo, is a private logistics company that specializes in reverse logistics solutions. With a workforce of approximately 116 employees, the company has carved out a niche in managing product returns, facilitating simultaneous exchanges, and providing eco-friendly disposal options. Their primary clientele consists of e-commerce businesses that require efficient handling of returns to improve customer satisfaction. Over the years, Conecta Cargo has expanded its operations significantly, establishing a network of distribution centers across Brazil, which allows them to offer timely and effective logistics services. Their commitment to sustainability is evident in their eco-reverse solutions, which focus on responsible disposal and recycling of returned products. Conecta Cargo's emphasis on technology and customer service further strengthens their position in the reverse logistics industry.

14. Renew Logic

• Website: renewlogic.com
• Ownership type: Private
• Headquarters: Pflugerville, Texas, United States (USA)
• Employee distribution: United States (USA) 100%
• Founded year: 2016
• Headcount: 201-500
• LinkedIn: renew-logic

Renew Logic, based in Pflugerville, Texas, is a returns management company that specializes in reverse supply chain solutions. Established in 2016, the firm focuses on helping businesses recover lost revenue from product returns through its proprietary processes. Their services include remarketing consumer products and managing asset recovery, primarily targeting various industries that deal with consumer goods. Renew Logic employs a unique inventory and sales tracking system known as APEX, which allows clients to monitor the progress of their products and sales effectively. The company is committed to transforming returns from net losses into new revenue streams, offering extensive testing, refurbishing, and remarketing of products through multiple channels. They also emphasize responsible recycling practices for products that are unsuited for resale, ensuring brand protection and environmental sustainability. With a team of industry experts, Renew Logic aims to provide customized solutions that enhance the returns process for their clients.

15. Green Wave Electronics | Lifecycle Management of Electronics

• Website: greenwaveelectronics.com
• Ownership type: Corporate
• Headquarters: Indianapolis, Indiana, United States (USA)
• Employee distribution: United States (USA) 100%
• Latest funding: August 2021
• Founded year: 2012
• Headcount: 201-500
• LinkedIn: green-wave-electronics

Green Wave Electronics, based in Indianapolis, Indiana, is a logistics company that specializes in the lifecycle management of electronics. Founded in 2012, the company has carved out a niche in reverse logistics, offering a comprehensive suite of services tailored to the electronics industry. Their offerings include repair, refurbishment, recycling, and eCommerce solutions, which assist manufacturers and retailers in efficiently managing returns and excess inventory. With a significant operational footprint, including a 100,000 square foot facility in Atlanta and additional locations in New Jersey, Illinois, and Texas, Green Wave Electronics processes millions of parts annually. The company emphasizes quality and sustainability, ensuring that returned products are either refurbished for resale or responsibly recycled. Their commitment to customer service is evident in their Advanced Replacement Program, which minimizes downtime for clients. Green Wave Electronics continues to adapt to the evolving needs of the electronics market, positioning itself as a reliable partner in reverse logistics.

16. ICP Logística

• Website: icplogistica.es
• Ownership type: Private
• Headquarters: Meco, Madrid, Spain
• Founded year: 1997
• Headcount: 501-1000
• LinkedIn: icp-log-stica

ICP Logística, founded in 1997 and based in Meco, Madrid, is a private logistics operator with a workforce of approximately 884 employees. The company specializes in tailored logistics solutions across various sectors, including automotive, retail, and eCommerce. With over 25 years of experience, ICP Logística has developed a robust portfolio of services that includes supply chain management, warehousing, and notably, reverse logistics. Their focus on technology and customer service allows businesses to optimize their logistics operations effectively. The company has established itself as a significant player in the logistics industry, particularly in Spain, and has expanded its operations internationally, including platforms in Portugal and the United Kingdom. Their innovative approach to reverse logistics, especially in eCommerce, highlights their capability to manage returns efficiently, thereby enhancing customer satisfaction and operational efficiency.

17. Grupo Herfrasa

• Website: herfrasa.com.mx
• Ownership type: Private
• Headquarters: Mexico
• Employee distribution: Mexico 100%
• Founded year: 1995
• Headcount: 51-200
• LinkedIn: grupo-herfrasaoff

Grupo Herfrasa, founded in 1995, is a private logistics company based in Mexico that specializes in reverse logistics and asset recovery. With a workforce of around 54 employees, the company has carved out a niche in managing the complexities of product returns for businesses. Their service offerings include destruction of non-compliant assets, reconditioning and relocation of returned products, and comprehensive storage solutions. Grupo Herfrasa emphasizes minimizing environmental impact through recycling and waste reduction practices. They also provide tailored information systems to track the status of returned assets, ensuring transparency and efficiency in the recovery process. Their commitment to brand protection and value recovery from returns has made them a trusted partner for many businesses in Mexico.

18. iForce Limited

• Website: iforcegroup.com
• Ownership type: Corporate
• Headquarters: Redditch, England, United Kingdom (UK)
• Employee distribution: United Kingdom (UK) 99%, Other 1%
• Latest funding: April 2017
• Founded year: 1998
• Headcount: 1001-5000
• LinkedIn: iforce-limited

iForce Limited, based in Redditch, England, is a logistics company founded in 1998. The firm specializes in fulfillment and returns management services, providing tailored solutions for retailers, manufacturers, and brands. iForce helps clients optimize their supply chains and manage product returns effectively. Their offerings include multi-channel fulfillment, returns management, repair and refurbishment services, and re-commerce solutions. The company emphasizes sustainability, recycling over 500,000 products annually, and aims to reduce waste through innovative practices. iForce combines technology with operational expertise, ensuring efficient processes that enhance customer satisfaction. Their commitment to sustainability is evident in their EcoVadis certification, reflecting their efforts to minimize environmental impact while supporting their clients' needs.

19. Minha Coleta

• Website: minhacoleta.com
• Ownership type: Private
• Headquarters: Rio De Janeiro, Rio De Janeiro, Brazil
• Employee distribution: Brazil 100%
• Founded year: 2015
• Headcount: 11-50
• LinkedIn: minha-coleta

Founded in 2015 and based in Rio de Janeiro, Brazil, Minha Coleta is a private logistics company that specializes in reverse logistics solutions. The company primarily assists businesses in the retail and e-commerce sectors by providing reverse logistics credits, which help streamline the management of product returns and recycling processes. With a team of 44 employees, Minha Coleta is dedicated to enhancing the efficiency of reverse logistics operations for its clients. Their services are tailored to meet the growing demands of businesses looking to optimize their return management strategies, making them a relevant player in the reverse logistics industry.

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